Security and Supervision Agent

The Rock-It Company; Los Angeles (CA); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

PTO package

Health plan

401(k) match

Parental leave

Education reimbursement

Charitable matching

Event tickets

Team events

Supplemental insurance

Insurance discounts

Job summary

The Rock-It Company is seeking a Security and Supervision Agent to oversee on-site supervision of fine art shipments in Los Angeles. You will collaborate with airline personnel, couriers, and logistics partners to ensure secure, compliant handling.

This is a regular full-time role within DIETL, with responsibilities including supervising shipments at cargo terminals, tracking flights, preparing documentation, and ensuring timely reporting.

Qualifications

• Minimum of 2-4 years of professional experience in fine art logistics, air cargo operations, secure transportation, or a related field involving high-value or sensitive shipments.
• Familiarity with airport operations, aviation security procedures, and cargo handling protocols is preferred.
• Strong problem-solving abilities in fast-paced or time-sensitive environments.
• Exceptional attention to detail with the ability to perform effectively under pressure.
• Proven ability to collaborate effectively with diverse teams, including airline personnel, couriers, logistics partners, and teammates.
• Prior experience within the fine art industry is preferred.
• Ability to meet security clearance requirements as applicable.
• Willingness and ability to work flexible and non-standard hours, including nights, weekends, and holidays, based on operational demands.
• Possession of a valid driver’s license in good standing.

Responsibilities

• Provide on-site airport supervision to ensure the secure, compliant handling of fine art shipments.
• Meet and oversee shipments at airline cargo terminals through palletization, vehicle loading, or release to tarmac supervision.
• Track and monitor all supervised inbound and outbound flights in accordance with established schedules.
• Maintain supervision schedules and provide timely reporting, including written updates and photographic documentation.
• Handle, tender, and verify required shipping and airline documentation.
• Supervise pallet build-ups and breakdowns in accordance with fine art handling and shipping standards.
• Provide professional courier assistance and act on the courier’s behalf throughout all stages of transport.
• Transport couriers between airports, cargo terminals, warehouses, museums, galleries, and designated locations as required.
• Maintain positive, professional relationships with airline personnel, ground crews, and logistics partners to ensure efficient operations.
• Identify and resolve operational issues in coordination with internal shipping coordinators, including follow-car or convoy supervision as requested.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security and Supervision Agent

Regular Full-Time Los Angeles, Los Angeles, CA, US

Salary Range: $28.00 To $31.00 Hourly

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

DIETL, a division of the Rock-It Company, specializes in fine art logistics providing transportation, customs brokerage, secure storage, installation and project management for museums, galleries, collectors, auction houses and cultural institutions worldwide. Trusted with some of the world's most valuable collections, DIETL delivers the expertise, precision and discretion that fine art demands.

At our company, we believe that our people are our greatest asset. As the LAX Supervision and Security Agentyou will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry.

Key Responsibilities

• Provide on-site airport supervision to ensure the secure, compliant handling of fine art shipments.
• Meet and oversee shipments at airline cargo terminals through palletization, vehicle loading, or release to tarmac supervision.
• Track and monitor all supervised inbound and outbound flights in accordance with established schedules.
• Maintain supervision schedules and provide timely reporting, including written updates and photographic documentation.
• Handle, tender, and verify required shipping and airline documentation.
• Supervise pallet build-ups and breakdowns in accordance with fine art handling and shipping standards.
• Provide professional courier assistance and act on the courier’s behalf throughout all stages of transport.
• Transport couriers between airports, cargo terminals, warehouses, museums, galleries, and designated locations as required.
• Maintain positive, professional relationships with airline personnel, ground crews, and logistics partners to ensure efficient operations.
• Identify and resolve operational issues in coordination with internal shipping coordinators, including follow-car or convoy supervision as requested.

Qualifications

• Minimum of 2-4 years of professional experience in fine art logistics, air cargo operations, secure transportation, or a related field involving high-value or sensitive shipments.
• Familiarity with airport operations, aviation security procedures, and cargo handling protocols is preferred.
• Strong problem-solving abilities in fast-paced or time-sensitive environments.
• Exceptional attention to detail with the ability to perform effectively under pressure.
• Proven ability to collaborate effectively with diverse teams, including airline personnel, couriers, logistics partners, and teammates.
• Prior experience within the fine art industry is preferred.
• Ability to meet security clearance requirements as applicable.
• Willingness and ability to work flexible and non-standard hours, including nights, weekends, and holidays, based on operational demands.
• Possession of a valid driver’s license in good standing.

We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, you may be just the right candidate for this or other roles.

What The Rock-It Company Will Offer You

A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
• Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
• Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment, Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact [e-mail] . Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state or local law pertaining to the employee’s state of employment.