Operations Coordinator

RIC4U; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

PTO & holidays

Health benefits

401(k) match

Parental leave

Education reimbursement

Charitable giving

Event tickets

Supplemental insurance

Insurance discounts

Job summary

Rock-It Company is seeking an Operations Coordinator in New York City to join a fast-paced logistics team serving fine art, live events, and luxury goods clients. The role involves coordinating complex schedules, budgets, and transit arrangements while ensuring compliance with export/import procedures and TSA regulations.

The position offers an hourly pay range of $25.00 to $28.75, with after-hours and weekend support as needed, and a benefits suite designed for long-term growth and work-life

Qualifications

• Must be open to change and an advocate for continuous improvement.
• Must be highly organized with the ability to multitask.
• Ability to work in a fast-paced and dynamic environment.
• Must be results-oriented and willing to take ownership of all assigned projects.
• Team player with a positive attitude.

Responsibilities

• Coordinate logistics, schedules, budgets, and payments with customers, vendors, colleagues, agents, and others.
• Prepare estimates and project budgets.
• Research transport schedules and routing options and present recommendations.
• Advise on packing solutions for fine art; book airfreight with airlines or steamship lines.
• Understand export/import procedures and US customs requirements.
• Prepare export documentation such as AWBs, packing lists, and delivery orders.
• Obtain documents for US customs entries and TSA compliance awareness.
• Assist with TSA, permitting, and regulatory coordination as needed.
• Prepare and submit invoices for services; provide live documentation support at JFK.

Skills

Organization

Multitasking

Fast-paced

Ownership

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Coordinator

New York City, NY, US

3 days ago Requisition ID: 1195

Salary Range: $25.00 To $28.75 Hourly

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major domestic and global fine art exhibitions? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

DIETL by Rock-It represents the fine art side of a broader logistics company, the Rock-it Company. The Rock-it Company is the market leader in critical, failure-is-not-an-option, white glove, global logistics focused not only on Fine Art, but also Live Events, Rock and Roll touring, Fine Automobiles, Sports, Film Production, Luxury goods, and others.

DIETL by Rock-It supports a worldwide network of collectors, auction houses, galleries, and museums with specialized freight forwarding, customs brokerage, and secure climate-controlled storage. We move the art that moves you.

At Dietl International, we believe that our people are our greatest asset. As the Operations Coordinator you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

Location: New York City, New York

Work Schedule: Schedule fluctuates based on workloads during weekdays with after hours / weekend work as needed for support.

Key Responsibilities:

• Undergo Transportation Security Administration (TSA) training and Certifications
• Communicated with customers, vendors, colleagues, agents, and all other parties involved to coordinate logistics, schedules, budgets, payments, etc.
• Preparing estimates and project budgets
• Researching and presenting transport schedules and routing options
• Advise on appropriate packing solutions for fine art Booking airfreight with airlines or steamship lines
• Understand and carry out Export procedures
• Understand Import and US Customs Procedures
• Preparing Export Documentation such as AWBs, Delivery Orders, Packing Lists, etc.
• Obtaining and preparing documents for US Customs Entries
• Gain familiarity with all TSA compliance issues as they pertain to international shipments
• Gain familiarity with USA permitting needs, including those of the US Fish and Wildlife Dept, the USDA, OFAC, and others.
• Researching and compiling project schedules, shipping requirements, and deadlines
• Creating and submitting invoices for services provided
• Providing live documentation and courier assistance at JFK

Qualifications:

• Must be open to change and an advocate for continuous improvement
• Must be highly organized with the ability to multitask
• Ability to work in a fast-paced and dynamic environment
• Must be results-oriented and willing to take ownership of all assigned projects
• Team player with a positive attitude

What The Rock-It Company Will Offer You:

A growing logistics platform within the fine arts logistics industry providing unrivaled experience and expertise within the core fine art sector and potentially beyond within the other critical logistics platforms within the umbrella. Our teams serve as the premier freight forwarders handling some of the world’s largest exhibitions, making the greatest shows and events across the world possible.

We work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
• Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
• Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

The Rock-It Company is committed to the inclusion of all qualified individuals. As part of this commitment, Rock-It will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state or local law pertaining to the employee’s state of employment.