Security and Public Safety Administrator (ADMINISTRATOR II)

JobAps; Baltimore, Northern (MD, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Telework eligibility

Health insurance

Dental and Vision plans

Pension

Job summary

Maryland Department of Human Services (DHS) seeks a Security and Public Safety Officer to oversee a multi‑million dollar security service contract, manage staff across 13 facilities, and ensure safety protocols are enforced 24/7. The role is the central liaison for contract compliance and incident responses.

The candidate will generate analytical security reports and safeguard staff, customers, and infrastructure while coordinating with agency teams.

Qualifications

• Crisis intervention experience is preferred.
• Strong written and verbal communication skills required.
• Experience as a certified law enforcement officer is preferred.
• Experience monitoring and enforcing contractual obligations with partners is preferred.

Responsibilities

• Oversee security guard vendor contract compliance and act as liaison between agency and vendor.
• Manage staffing levels and coverage across all facilities, addressing gaps to prevent vulnerabilities.
• Coordinate with Procurement and Finance to ensure deliverables, reports, and forms meet contract requirements and regulatory standards.
• Conduct regular physical security assessments and report hazards for immediate remediation.

Skills

Crisis intervention

Written and oral communication

Certified law enforcement officer

Contract management monitoring

Education

High school diploma or equivalent

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

GRADE

STD0017

LOCATION OF POSITION

Baltimore City Department of Social Services Office of the Chief of Staff 1910 N. Broadway Baltimore, MD 21213

Main Purpose of Job

This position serves as the overarching Security and Public Safety Officer for the Baltimore City Department of Social Services (BCDSS). The primary objective of this role is to act as the central liaison and oversight authority for a multi-million-dollar security service contract with 90 employees across 13 distinct agency facilities. The incumbent is responsible for ensuring the rigorous enforcement of interior and exterior safety protocols, executing comprehensive contract management, overseeing incident responses and debriefings, and generating analytical security reports. Furthermore, this role safeguards the physical security of staff, customers, and infrastructure, requiring 24/7 on-call availability to manage emergency situations, building breaches, and critical facility maintenance issues.

POSITION DUTIES

• Manages Security Guard vendor contract compliance. Act as the primary liaison between agency and the contracted security vendor.
• Manages staffing & coverage. Review vendor staffing rosters. Ensures appropriate staffing levels are maintained at all BCDSS facilities during all business hours, addressing coverage gaps immediately to prevent vulnerabilities.
• Partners with BCDSS Procurement and Finance to ensure deliverables are met. This includes daily, weekly, monthly, and quarterly reports, rosters, forms, and other required documentation to ensure MBE (Maryland Business Enterprise) and security services contract compliance.
• Conducts regular physical security assessments of facilities. Identify and report infrastructure safety hazards (e.g., broken cameras, malfunctioning magnetic locks, blocked fire exits, poorly lit corridors) to DAO (Division of Administrative Operations) facility management team for immediate repair.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• One year of experience providing crisis intervention.
• One year of experience with written and oral communication.
• One year of experience employed as a certified law enforcement officer.
• One year of experience monitoring and executing contractual obligations with internal and external partners.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Must be compliant with the Maryland Police and Correctional Training Commission requirement to possess a firearm while on duty.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.

DEI AND EMPLOYMENT STATEMENTS

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.