Security Analyst - Dedicated GSOC

globalguardian; San Mateo (CA); Presencial; USD 100.000 - 105.000; Jornada completa

Descripción de la vacante

Global Guardian is seeking a GSOC Analyst to manage day-to-day operations, ensuring 24/7 coverage, threat monitoring, and rapid response at a client site in San Mateo, CA. This in-person role demands a seasoned professional with experience in security operations, incident management, and risk assessment.

You will collaborate with on-site EMS, security teams, and law enforcement to protect personnel and assets, maintain detailed records, and escalate critical events per protocol.

Formación

• Bachelor’s degree in Security Management, Emergency Management or related field is preferred.
• 3+ years in emergency/crisis management or related operations.
• Familiarity with surveillance, access control, threat intel and incident systems.

Responsabilidades

• Provide centralized monitoring of events and rapid outreach to personnel.
• Analyze security risks and issue real-time threat alerts for decision making.
• Monitor locations and coordinate on-site responses with EMS and security teams.
• Maintain accurate records of incidents and equipment, escalating issues promptly.

Conocimientos

Vigilance

Analytical skills

Communication

Independent work

Stress management

Emotional intelligence

Educación

Bachelor’s degree in Security Management

≥3 years emergency/security operations experience

Herramientas

Video surveillance

Access control

Threat intelligence

Mass notification

Incident case management systems

Descripción del empleo

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.

Position Summary and Objective

The Global Security Operations Center (GSOC) Analyst will be responsible for handling the day-to-day operations of the GSOC, ensuring 24/7 coverage and response capabilities. This pivotal role requires a seasoned professional with an understanding of the industry's best practices as it relates to customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalations. The Security Analyst will act as a trusted source of truth, upholding the highest standards of preparedness, response, and recovery capabilities across all regions. This position is 100% in person at the client site and has a start date of January 1st, 2027.

Duties and Responsibilities

• Provide centralized monitoring of critical events (natural disasters, civil unrest, cyber threats), ensuring rapid outreach to impacted personnel and stakeholders.

• Conduct predictive and real-time analytical assessments to identify and manage security, safety, and product-related risks; issue real-time threat alerts to support informed decision-making and incident reduction.

• Monitor and track mission-critical operations and employee locations in real time, ensuring team safety and swift adaptation to evolving threats or logistical changes.

• Evaluate flight patterns, hotel locations, high-risk destinations, and transportation options to provide travelers with safer choices and risk-reduction strategies.

• Dispatch security officers, facilities, and on-site EMS personnel as required via telephone and/or radio during security or medical incidents.

• Responsible for answering routine and emergency calls, which may include persons in distress, acting as a calm and collected security point of contact.

• Maintain meticulous data keeping for security systems maintenance, tracking all repairs, problematic devices and escalating damaged equipment to the Systems Team, ensuring e2e repair completion.

• Utilize mass communication systems to deliver urgent messages to the Crisis Management Team and operational leaders, adhering to established protocols.

• Respond, compile and report all information regarding thefts, alarms, accidents and other incidents that may occur during course of duty.

• Monitor Closed Circuit Television (CCTV), escalating threat detections of, while maintaining meticulous alarm tracking records.

• Operate multi-line telephone and radio equipment.

• Escalate without delay, complaints, critical event information to shift supervisor, Site Ops Manager and the GSOC manager.

• Foster relationships with third-party security providers, law enforcement, and emergency services to enable coordinated crisis response.

• Provide limited access badge support which may include operating digital camera equipment, badge printer, coordination of badge activation and distribution of new and or replacement badges.

• All other duties as assigned.

Qualifications and Skills

Qualifications:

• Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommendedand / or more than 3 years of experience in emergency management, crisis management, emergency operations centers, or a related field.

• Familiarity with video surveillance, access control, threat intelligence, mass notification, and incident case management systems.

• Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent, are desirable.

Required Skills:

• Exceptional vigilance and attention to detail.

• Strong analytical and problem-solving skills.

• Excellent interpersonal and communication abilities.

• Ability to work independently and make decisive, well-informed decisions.

• Proven capability in handling high-stress situations and de-escalating conflicts.

• Emotional intelligence and awareness to handle high stress situations with candor.

Position Type and Schedule

• This is afull-time, in-person position located in San Mateo, CA.

• The GSOC operates 24/7.

• Shift schedule.

• Salary range: $100,000 - $105,000 annually.

• Salaried, exempt professional.
  

Work Environment and Physical Demands

Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the jobinclude:

• Exposure to stressful situations, such as challenging individuals or high-alert security issues.

• Exposure to sensitive and confidential information.

• Regular computer usage.

• Frequent sitting and standing.
  

Global Guardian Values

• We are hyper-responsive

• We find a way to “yes”

• We do what we say

• We work as a team
  

Equal Opportunity Employer Statement

Global Guardian is an equal-opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.If you need reasonable accommodation regarding the application process, do not hesitate to contact [e-mail].