Security Ambassador

La Jolla Beach & Tennis Club, Inc.; San Diego (CA); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Free daily meal and salad bar

Medical, Dental, Vision benefits

401K (based on employment status)

Paid vacation, sick, and holiday time

Dining discounts for employees

Employee shop and hotel discounts

Referral bonus $500

Job summary

La Jolla Beach & Tennis Club, Inc. seeks a Security Ambassador to serve as the first point of contact for members, guests, residents, and vendors. You will ensure controlled access, a secure environment, and exceptional service reflecting luxury standards.

The role blends security awareness with refined hospitality, enforcing policies, documenting incidents, and coordinating with Front Desk, Tennis Operations, and Membership to maintain an exemplary guest experience.

Qualifications

• High school diploma or GED required.
• 1-2 years related experience or training preferred.
• Ability to document security observations and incidents.

Responsibilities

• Monitor and control all vehicle and pedestrian access.
• Verify credentials for members, guests, vendors, and contractors.
• Maintain visitor logs and issue guest passes.
• Conduct patrols of entry areas and report suspicious activity.
• Enforce property rules and access procedures.
• Provide warm, welcoming, and professional first impression.
• Assist with traffic flow during peak times.
• Maintain daily reports and incident documentation.
• Coordinate with Front Desk, Tennis Operations and Membership.
• Monitor cameras and communication systems.
• End-of-day reports and guest-fee processing.

Skills

Access control

Guest service

Patrols

Communication

Security awareness

Education

High school diploma or GED

Tools

None

Job description

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.

What We Offer

• Free daily meal and salad bar
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What We Ask

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Hourly Rate

$21.27

Summary

The Security Ambassador serves as the first point of contact for members, guests, residents, and vendors entering the property. This role is responsible for ensuring controlled access, maintaining a secure environment, and delivering exceptional service that reflects the standards of a luxury hotel and private tennis club. The ideal candidate combines strong security awareness with refined hospitality and professionalism.

Essential Duties And Responsibilities

• Monitor and control all vehicle and pedestrian access through the ambassador booth.
• Verify member, guest, vendor and contractor credentials in accordance with property policies and procedures.
• Maintain accurate visitor logs and issue guest passes as needed.
• Conduct routine patrols of entry areas and immediately report suspicious activity.
• Enforce property rules, parking policies, and access procedures consistently and professionally.
• Provide warm, welcoming, and professional first impression.
• Offer directions and property information to the members and guests.
• Assist with traffic flow during peak arrival periods.
• Maintain composure and professionalism when addressing concerns or policy enforcement.
• Maintain accurate daily reports and incident documentation.
• Communicate clearly with Front Desk, Tennis Operations, and Membership.
• Monitor Security Cameras and communication systems as assigned.
• Ensure Ambassador booth remained organized, clean, and presentable.
• Run all end-of-day reports and charge guest fees accordingly.
• Other duties may be assigned.

OUTCOME

By assisting management and staff in providing a safe and secure resort/hotel environment for guests, members, employees, and visitors, employees help ensure experiences at the La Jolla Beach and Tennis Club, Inc. are memorable.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Written Communication Skills

Ability to read, write, and understand comprehensive correspondence, memos, and reports. Ability to accurately document security related observations and incidents.

Verbal Communication Skills

Ability to effectively and accurately present information in one-on-one and small group situations to customers, guests, members, and employees of the organization.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in English to customers, guests, members, and other employees of the organization.

Mathematical Skills

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply understanding based on company policies and procedures in carrying out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORKING CONDITIONS

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts. The noise level in the work environment is usually moderate to loud. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal “Right to Know” requirements, the company freely discloses this information so that all employees are informed about potential hazards in the workplace. We encourage all employees to immediately report any known or potentially dangerous hazards to management.

INTERACTION

Employees in this position may interact on a daily basis with numerous departments, safety committee members, guests, club members, and visitors. Employees may occasionally interact with owners and Board Members

SCHEDULING

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business, staffing, or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.

LJBTC INC.

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.