Security Aide

Pacific Retirement Services, Inc.; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

401(k) with employer match

Paid Time Off

HSA

Life and AD&D insurance

Certification and license reimbursemet

Resident-funded scholarships

Early wage access

Pet insurance

Employee appreciation programs

Annual resident appreciation bonus

Job summary

La Vida Llena in Albuquerque, NM, is seeking a Security Aide to help maintain a safe, welcoming environment for residents, guests and team members. The role emphasizes monitoring, incident reporting, and professional interaction with all campus visitors.

You will monitor CCTV and alarm systems, respond to emergencies, complete logs and reports, and contribute to resident safety initiatives with a calm, courteous demeanor. CPR/AED and First Aid certification is required or within 90 days of hire.

Qualifications

• Minimum of one year of experience in security, safety, building monitoring, or a related field.
• Knowledge of alarm systems, communication equipment, and emergency response procedures.
• Ability to complete reports, maintain accurate documentation, and communicate effectively with residents and staff.

Responsibilities

• Provide safety and security monitoring throughout the community through observation, patrols, and reporting.
• Screen and direct residents, guests, vendors, contractors, and visitors while promoting a welcoming environment.
• Monitor surveillance equipment, fire alarm systems, emergency call systems, and other security-related equipment.
• Respond to alarms, emergencies, resident needs, and incident situations while maintaining professionalism and composure.
• Maintain accurate logs, reports, and documentation while supporting resident and employee safety initiatives.

Skills

Security monitoring

Patrols

Reporting

Communication with residents

Customer service

Calm under pressure

Tools

Alarm systems

Surveillance equipment

Fire alarm systems

Job description

Overview

At La Vida Llena, a not-for-profit Life Plan Community, residents enjoy a vibrant and engaging environment with opportunities for creative, educational, and personal exploration. Our welcoming campus offers resort-style amenities and a full continuum of care including Assisted Living, Memory Care, and Skilled Nursing. We are seeking a Security Aide to help maintain a safe, secure, and welcoming environment for residents, guests, and team members.

What You'll Be Doing

• Provide safety and security monitoring throughout the community through observation, patrols, and reporting.
• Screen and direct residents, guests, vendors, contractors, and visitors while promoting a welcoming environment.
• Monitor surveillance equipment, fire alarm systems, emergency call systems, and other security-related equipment.
• Respond to alarms, emergencies, resident needs, and incident situations while maintaining professionalism and composure.
• Maintain accurate logs, reports, and documentation while supporting resident and employee safety initiatives.

About You

• Minimum of one year of experience in security, safety, building monitoring, or a related field.
• Knowledge of alarm systems, communication equipment, and emergency response procedures.
• Ability to complete reports, maintain accurate documentation, and communicate effectively with residents and staff.
• CPR/AED and First Aid certification upon hire or within 90 days of hire.
• Strong customer service skills with the ability to remain calm and professional during emergencies.

Working at La Vida Llena, you will enjoy the following benefits:

At our community, your work makes a difference and we want your benefits to make a difference for you, too. We offer a comprehensive benefits package designed to support your health, financial wellbeing and life outside of work.

• Medical insurance with multiple plan options and 85-90% of the employee premium subsidized
• Dental coverage with 90% of the employee premium subsidized, plus vision options
• 401(k) with 4% employer match plus profit sharing
• Paid Time Off plus NM Healthy Workplaces Act paid sick leave
• HSA with a $20 employer contribution per pay period
• Company-paid life and AD&D insurance
• Certification and license reimbursement
• Resident-funded scholarships
• Additional perks include early wage access through PayActiv, pet insurance, employee appreciation programs and an annual resident appreciation bonus.