Security Agent

Lorenzo Hotel; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lorenzo Hotel in Dallas, TX seeks a Safety & Security Agent to protect guests and staff while delivering exceptional service. You’ll monitor the property, respond swiftly to incidents, and maintain a calm, confident presence during interactions.

The role emphasizes proactive safety, risk awareness, and adherence to security protocols to keep operations smooth and guests protected.

Qualifications

• CPR certification is preferred.

Responsibilities

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Policy Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

Skills

Guest safety

Observation

Customer service

Security procedures

Problem solving

Job description

Join our excellent Team as a Safety & Security Agent

As a Safety & Security Agent, you’re more than just a watchful eye — you’re the calm, confident presence that helps guests and staff feel safe and welcome. You’ll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering excellent guest service with every interaction. If you’re ready to protect with purpose and serve with a smile, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Policy Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

- CPR certified preferred

EOE

Source: Hospitality Online