Security Account Manager

DSI Security Services; Tracy (CA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Training

Free Uniforms

Job summary

DSI Security Services is seeking a Security Account Manager to oversee daily security operations for a designated client site in the Tracy, CA area. The role is primarily a day shift, Monday–Friday, with the need to flex to evenings, weekends, or holidays as required.

The ideal candidate will have account management or site leadership experience, strong communication skills, and a proven ability to coordinate staffing, training, and post coverage while upholding DSI standards for safety and

Qualifications

• Experience in account management or site leadership is required.
• Strong verbal and written communication skills are essential.
• Proficiency with Microsoft Office applications.
• Excellent time-management and organizational abilities.
• Customer-service oriented with ability to build client relationships.

Responsibilities

• Oversee day-to-day security operations at an assigned client site.
• Serve as primary point of contact for the client and site leadership.
• Ensure proper staffing, training, and post coverage.
• Provide coverage for open posts as needed.
• Review daily activity and incident reports for accuracy.
• Conduct routine site inspections and audits.
• Maintain familiarity with client SOPs and post instructions.
• Manage uniforms, equipment, and site supplies.
• Interview, hire, and train security personnel; manage scheduling to ensure coverage and control overtime.
• Enforce company policies and standards; support retention and engagement efforts.
• Communicate regularly with site supervisors and officers.
• Conduct performance evaluations and corrective action when necessary.
• Monitor completion of client-required training and certifications.

Skills

Account management

Site leadership

Customer service

Verbal & written communication

Time management

Tools

Microsoft Office Suite

Job description

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - \"Do What You Say You Will Do\", DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.

Job Summary

DSI Security Services is seeking a Security Account Manager to oversee daily security operations for a designated client site located in the Your Location area.

This position is primarily a day shift role, Monday through Friday; however, flexibility is required to work evenings, weekends, or holidays as operational needs arise.

Key Responsibilities

Account & Site Management

• Oversee day-to-day security operations at an assigned client site
• Serve as the primary point of contact for the client and site leadership
• Ensure proper staffing, training, and post coverage
• Provide coverage for open posts as needed
• Review daily activity and incident reports for accuracy and completeness
• Conduct routine site inspections and audits
• Maintain familiarity with client-specific SOPs and post instructions
• Manage uniforms, equipment, and site supplies
• Interview, hire, and train security personnelManage scheduling to ensure coverage while controlling overtime
• Enforce DSI policies, Code of Ethics, and Uniform Standards
• Support employee retention and engagement effortsCommunicate regularly with site supervisors and officers
• Conduct performance evaluations and corrective action when necessary
• Monitor completion of client-required training and certifications

Qualifications

• Account management or site leadership experience required
• Contract security experience strongly preferred
• Strong verbal and written communication skills
• Proficient in Microsoft Office applications
• Highly organized with strong time-management skills
• Customer-service focused with the ability to build strong client relationships
• Valid driver's license with a clean driving record
• Must meet all pre-employment requirements

What We Offer

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation
• Paid Training
• Free Uniforms

$75,000 annual

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.