Security Account Manager

Middleton Place; Ellabell (GA); On-site; USD 30,000 - 33,000; Part time

Job summary

Middleton Place is seeking a Security Account Manager in Ellabell, GA. You will manage security services for a client account, ensuring high-quality service delivery, client satisfaction, and cost-conscious operations.

Responsibilities include staffing, scheduling, supervision, training, and ensuring regulatory compliance. You will serve as the main client contact, lead meetings, supervise security personnel, assist with budgets, and enforce company policies while maintaining strong service

Qualifications

• Must be at least 18 years old.
• Reliable transportation and communication.
• Legal authorization to work in the United States.
• Proficient in English (spoken, read and written).
• High School Diploma or GED (GED within six months if not attained).
• Willingness to undergo pre-employment screening including drug screening and background check.
• Associate's Degree plus 3 years of security/business management experience, or equivalent.

Responsibilities

• Serve as primary client contact to maintain service quality.
• Conduct regular meetings with client representatives for updates and reviews.
• Oversee recruitment, orientation, training, development, and retention of security staff.
• Assist in budget development and administration related to the account.
• Ensure compliance with applicable laws, regulations, and company policies.
• Authorize expenditures for equipment, supplies, and vehicles within contract limits.
• Prepare staffing schedules with line management to meet client needs and control labor costs.
• Review security officer reports and perform on-site inspections for compliance.
• Provide input to company initiatives and assist with resolving various issues.
• Perform security officer duties on relief or emergency basis as needed.

Skills

Leadership

Staff supervision

Communication skills

Security operations

Problem solving

Multitasking

Computer skills

Customer service

Organizational skills

Education

Associate's Degree + 3 years relevant experience

Tools

Excel

Job description

Title

Security Account Manager

Location

1 LG Rd, Ellabell, GA 31308, USA

Pay Rate

$22.50 per hour

Employment Type

Contract, Exempt

Position Summary

Manages security services and operations for an assigned client account, ensuring high-quality service delivery, client satisfaction, and operational efficiency. Responsibilities include client communication, problem resolution, staffing, scheduling, supervision, training, and compliance with contractual and regulatory requirements.

Responsibilities

• Serve as primary client contact to maintain and enhance service quality, promptly addressing any issues.
• Conduct regular meetings with client representatives for updates, issue resolution, contract negotiation support, security planning, assessments, and post order reviews.
• Oversee recruitment, selection, orientation, training, development, and retention of security staff, ensuring respectful treatment and effective performance management.
• Assist in budget development and administration related to the assigned account.
• Ensure compliance with all applicable laws, regulations, and company policies throughout the account.
• Authorize expenditures for equipment, supplies, and vehicles within contractual limits; ensure maintenance and inventory control of uniforms, radios, and other equipment.
• Prepare and coordinate staffing schedules in collaboration with line management to meet client needs and control labor costs.
• Review security officer reports and perform on-site inspections to verify compliance with post orders and client directives.
• Provide input to company initiatives and assist with resolving legal, financial, human resources, and administrative issues.
• Perform security officer duties on a relief or emergency basis as needed.

Minimum Qualifications

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal authorization to work in the United States.
• Proficient in English (spoken, read, and written).
• High School Diploma or GED (must complete GED within six months if not already attained).
• Willingness to undergo pre-employment screening including drug screening and background check.

Education and Experience

Associate's Degree plus 3 years of responsible experience in security or business management, or equivalent combination of education and experience.

Competencies

• Compliance with applicable state and local security licensing requirements as needed.
• Knowledge of security operations, supervisory practices, and business management.
• Strong leadership skills including staff supervision, training, coaching, and discipline.
• Ability to motivate staff and maintain professional composure in challenging situations.
• Proficient in use of computers and spreadsheet software.
• Excellent oral and written communication skills.
• Customer service oriented with ability to interact effectively across diverse groups.
• Strong planning, organizing, multitasking, and problem-solving capabilities.
• Adaptability to changing environments and organizational needs.

Working Conditions

• Required to maintain composure under pressure and work with clients, staff, and authorities professionally.
• Subject to background checks, drug testing, and behavioral assessments.
• Ability to manage multiple tasks and handle sensitive information.
• Frequent travel and vehicle use required.
• Physical demands include lifting up to 25 pounds occasionally, walking, stooping, kneeling, crouching, and sustained vision focus.
• Expected to conduct presentations and lead meetings.
• On-call response to emergencies and incidents.