Security & Access Infrastructure Technician

Helena-Public-Schools; Helena (MT); On-site; USD 54,664 - 61,849; Full time

Job summary

Helena Public Schools seeks a Safety and Security Infrastructure Technician to oversee the district's security tech across 16 sites, supporting emergency notification, access control, and video surveillance. You will configure devices, manage servers, monitor system health, and coordinate with Facilities and vendors.

A strong background in low-voltage wiring and Microsoft Office 365 is required. Starting salary is $54,664 to $61,849 per year, with a comprehensive benefits package.

Qualifications

• Associate's degree and 4 years experience in safety and security administration, maintenance and technical support
• Experience and knowledge of Microsoft Office 365 (Teams, Word; Excel; Access; Outlook, Edge, PowerPoint)
• Basic understanding of dry-contact, low-voltage circuitry, and wiring
• Bachelor's degree in computer science, information technology or related field (preferred)
• Experience in K–12 education environment (preferred)
• Knowledge of FERPA and student data privacy regulations
• Background in server maintenance and administration, door management systems, and camera management systems
• Emergency notification systems and other emergency workflows

Responsibilities

• Administer and maintain the district's emergency alerting, intercom, access control, and video surveillance systems.
• Configure users, devices, credentials, schedules, cameras, and security hardware.
• Maintain application servers through software updates, OS patching, backups, and firmware upgrades.
• Monitor system health, storage capacity, licensing, and equipment lifecycle.
• Troubleshoot security hardware, controllers, cameras, readers, and related low-voltage and network-connected devices.
• Respond to system incidents, identify root causes, and coordinate with other technology staff when network or infrastructure support is required.
• Support emergency drills, lockdown procedures, and testing of critical life-safety systems.
• Create documentation, maintain inventory records, and develop end-user training materials.
• Coordinate with Facilities, vendors, and Technology staff on installations, repairs, and improvement projects.
• Assist with general technology support and department initiatives as workload permits.

Skills

Microsoft Office 365 (Teams, Word, etc

Low-voltage wiring

Education

Associate's degree in safety and security administration or related field

Bachelor's degree in computer science or related field (preferred)

Job description

Helena Public Schools seeks a Safety and Security Infrastructure Technician to oversee the district's security tech across 16 sites, supporting emergency notification, access control, and video surveillance. You will configure devices, manage servers, monitor system health, and coordinate with Facilities and vendors.

A strong background in low-voltage wiring and Microsoft Office 365 is required. Starting salary is $54,664 to $61,849 per year, with a comprehensive benefits package.