Secure Communication Technician

SMS Data Products Group, Inc.; Albuquerque (NM); On-site; USD 75,000 - 110,000; Full time

Job summary

SMS Data Products Group, Inc. seeks a Secure Communications Technician in Albuquerque, NM on the Kirtland AFB C4 Contract. The role installs and maintains secure voice and data networks, handling COMSEC materials and the full lifecycle from programming to destruction.

The candidate will work from customer work orders, coordinate with customers, and maintain accurate device inventories and scheduling for re-keys and upgrades, while adhering to DoD safety standards.

Qualifications

• Experience as a COMSEC CRO/SVRO or equivalent role.
• Knowledge in telecommunications systems and practices.
• Knowledge in networking fundamentals.
• Customer service experience.
• Must meet physical requirements (climbing, standing, lifting).
• Security clearance capabilities and ability to obtain TOP SECRET/SCI.

Responsibilities

• Ordering, pickup, loading, storage, and destruction of COMSEC materials.
• Completing daily inventories of all COMSEC material.
• Work is driven by customer submitted work orders.
• Coordinates with customers to ensure services are installed and operational.
• Maintains accurate records of all managed devices and COMSEC materials, and schedules re-keys, upgrades, and troubleshooting.
• Supports specialized utility programs to collect systems and network data.
• Troubleshoot, repair, and deploy ground level and orbital networks and devices for Command Post.
• Meet with department heads and vendors to resolve problems.
• Review project plans to coordinate activity.
• Follow DoD safety codes and regulations.

Skills

COMSEC CRO/SVRO

Secure voice/networking

telecommunications basics

customer service

security clearance ability

driver's license

documentation & records

coordination with customers

Tools

SKLs

TACLANE Encryptors

Sectera vIPer phones

STE/OMNIs/KY encryptors

Job description

SMS is looking for a Secure Communication Technician on the Kirtland AFB C4 Contract in Albuquerque, New Mexico. The Secure Communications Technician installs and maintains secure voice and data networks through programming, installation, testing, and maintenance of secure communication equipment. Orders, pickup, loading, storage, and destruction of COMSEC materials, completes daily inventories of all COMSEC material. Work from customer submitted work orders. Coordinate with the customer to ensure the required services are installed and operational. Maintain accurate records of all managed devices and COMSEC materials, and manage scheduling of installs, re-keys, and upgrades. Maintains safe work environment by following codes, standards, and legal regulations.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

Job Responsibilities

• Ordering, pickup, loading, storage, and destruction of COMSEC materials,
• Completing daily inventories of all COMSEC material.
• Work is driven by customer submitted work orders.
• Coordinates with customers to ensure the required services are installed and operational.
• Maintains accurate records of all managed devices and COMSEC materials, and manages scheduling of re-keys, upgrades, and troubleshooting.
• Supports specialized utility programs to collect systems and network data.
• Troubleshoot, repair, and deploy ground level and orbital networks and devices in support of the Command Post.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Review project plans to plan and coordinate project activity.
• Maintains a safe work environment by following industry and DoD codes, standards, and legal regulations.

Required Qualifications

• Experience as a COMSEC Responsible Officer (CRO) and/or Secure Voice Responsible Officer (SVRO).
• Knowledge in telecommunications systems and practices.
• Knowledge in networking fundamentals.
• Customer service experience.
• Ability to meet physical requirements of the positions such as climbing ladders, standing, bending, and lifting for duration of the duty day.
• Coordinates with the customer on specific requirements, and where necessary and appropriate coordinates with other contractors.
• Must have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously and establish and maintain cooperative and effective working relationships with customers and coworkers.
• Understanding of proper safety practices, procedures, and regulations applicable to work being performed in a telephone switch environment.
• Experience with the tools and test equipment required for the installation and maintenance of telephone and data network services.
• Experience with SKLs, TACLANE Network Encryptors, Sectera vIPer phones, STEs, OMNIs, Iridium Satellite Phones, KIV7M encryptors, KOV-81 encryptors, and KY-100 encryptors.
• Applicant must be detail-oriented, with good record management skills, capable of maintaining documentation, forms, and inventories.
• Applicant must possess refined critical thinking skills, should be a self-starter, and possess the ability to direct the activities of other team members.
• Applicant must be diplomatic, multi-task capable, detail oriented, adaptive to a dynamic environment, dependable and reliable.
• Valid New Mexico Driver's License Required
• Requires a TOP SECRET/SCI security clearance or ability to obtain one.
• Requires CompTIA Security+ CE
• Prefer HDI CSR certification, but can obtain within 30 days of hire
• This position may require occasional after-hours call-ins for emergency response. Employees in this role must provide a personal cell phone number for contact purposes.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.