SECTION LDR

Orange County Public Schools; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Orange County Public Schools is seeking a detail‑oriented office lead to support district transportation operations in Orlando, FL. You will oversee payroll processing, route planning, and daily clerical workflows while coordinating with drivers, monitors, and administrators to ensure accurate data and timely responses.

Ideal candidates have a high school diploma or GED, up to three years of related experience, and the ability to handle inquiries from diverse stakeholders.

Qualifications

• High school diploma or GED; up to 3 years previous office/ transportation experience.
• Experience with payroll processing and data entry.
• Ability to manage inquiries from internal and external customers.

Responsibilities

• Responds to internal and external customers in a timely, courteous manner.
• Coordinates workload and schedules of clerical staff.
• Performs payroll processing and related documentation.
• Maintains route planning data and bus/driver schedules.
• Monitors and updates transportation records and reports.
• Assists with budget and invoicing tasks.

Skills

Data utilization

Customer service

Verbal ability

Math aptitude

Reasoning skills

Problem solving

Education

High school diploma or GED

Tools

SAP

MapNet

AVL

Kronos

Fax machine

Job description

Salary Schedule

Under general direction, the purpose of this position is to perform district-based duties associated with processing business and other operational records. Some analysis of solutions to situations is necessary to complete work; department resource for procedural direction for support staff. This position is that of a team leader or of a position that utilizes a narrowly defined area of technical expertise. Employees in this classification are responsible for receiving and responding to complaints and inquiries from the public and assisting operators and monitors with required paper work. Performs related work as directed.

Examples Of Essential Functions

• Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
• Coordinates workload and schedules of clerical support staff when necessary for vacations, lunch time etc.
• Performs various technical and administrative duties in supporting daily district transportation activities.
• Receives and responds to public information requests, complaints or inquiries; provides resolution or directs to appropriate entity.
• Advises workgroup of departmental policies and procedures.
• Provides guidance and trains employees in workgroup.
• Prepares and maintains payroll reporting. Alphabetizes and processes various related forms. Verifies information, enters data, and ensures accuracy (e.g., certificate of absences, overtime, missed time clock punches).
• Provides assistance to employees to ensure leave requests and appropriate paperwork are completed correctly. Scans employee leaves to Personnel/Payroll in a timely manner.
• Responsible for processing drivers/monitors payroll sheets (TS-25s) and drivers/monitors time keeping documentation (e.g., TS-7/3, PA-133) Folds payroll summaries and distributes to appropriate mailboxes.
• Assists with compiling related information for route planning and with coordinating a schedule for route bid activities with Transportation staff and managers. Prints route updates for drivers. Prepares Trans Team rosters and distributes as needed.
• Tracks and processes AVL forms for late buses.
• Reviews yard list (i.e., compounds without garages) daily; updates Trans4U to ensure buses are tracked accurately.
• Responsible for drivers receiving field trip notifications in a timely manner. Ensures field trips are confirmed and sends reminders.
• Ensures adequate route coverage needs (e.g., sends updates to Routing, identifies new students, and makes certain that absent drivers and monitors have replacements).
• Monitors radio on a daily basis to support drivers as needed. Receives employee absentee call-ins and ensures dispatch has been notified on a daily basis. Prepares daily absentee list for assigned area.
• Maintains budget account strips, keeping balances, reconciling monthly reports, purchase orders, invoices, for the entire department or work location.
• Prepares invoices for billing customers. Analyzes vendor invoices and researches any variances.
• Diagnoses, tracks and solves hardware and software problems providing technical support, as needed (e.g. resets passwords, assists with completing online processes and forms).
• Provides assistance with bus incidents/accidents and student referrals as needed. Pulls videos, paperwork, and pictures; obtains witness statements if needed; and ensures drivers complete an incident report. Forwards all information to management for further investigation.
• Researches and conducts analysis of data to prepare district-level reports for the State Department of Education and other similar entities. Calculates and compiles statistical information pertaining to such programs as Florida Education Finance Program (FEFP) and Individuals with Disabilities Education Act (IDEA).
• Retrieves, tallies, enters, and reviews daily score card information (e.g., absences, arrival times, and accidents). Flags critical findings for management evaluation and follow-up.
• Coordinates and schedules area manager meetings. Responsible for creating sign-in sheets, ensuring mid-day coverage, reserving location, and preparing packets of transportation material for each driver/monitor.
• Handles miscellaneous items (e.g., reviewing and flagging various checks such as CDL, dexterity, and physicals; picking up/turning in DOE inspections).
• Assists at special events as needed (e.g., provides general assistance as needed; supports bus loop process of loading and unloading students).
• Monitors front desk and provides support (e.g., answers phone calls; gives guidance to employees, schools, and parents; passes out mail and office supplies); handles more non-routine issues as required.
• Assists drivers/monitors as needed (e.g., distributes route sheets; notes route preferences during the bid process; looks up student information; obtains electronic badges; hands out uniforms).
• Performs less routine clerical duties as needed.
• Provides backup for other staff positions within the department.
• Monitors the use of the copy machine, fax machines, printers, and other office equipment; may call for routine maintenance and repairs.
• May be responsible for contacting the district’s worker's compensation offices to schedule light duty workers and coordinate the logistics.
• May assist with basic Family Medical Leave Act (FMLA) related needs (e.g., paperwork completion; coordination of schedules; coverage of duties).
• May prepare travel arrangements for staff and administrators.
• Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
• Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, copy machine, fax, SMS, SAP, MapNet, AVL, Kronos, and other related automated work activity programs.
• Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Marginal Functions

While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

Performs related duties as directed.

Minimum Training And Experience

High school diploma or GED; supplemented by up to three (3) years previous experience and/or training in an office environment, or three (3) years of experience in pupil transportation, or any equivalent combination of related education, training and/or experience which provides the required knowledge, skills and abilities to perform the essential job functions.

PERFORMANCE APTITUDES

Data Utilization

Requires the ability to calculate, compute, summate, and/or tabulate data and/or information. Includes performing subsequent actions in relation to these computational operations.

Human Interaction

Requires the ability to apply principles of persuasion and/or influence.

Equipment, Machinery, Tools, and Materials Utilization

Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude

Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs.

Functional Reasoning

Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning

Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE

Physical Ability

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements

Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Environmental Factors

Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.

The Orange County School District will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.