Secretary/Receptionist

McKenzie Electric Cooperative, Inc.; Watford City (ND); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, Dental and Vision coverage

401(k) with matching

Pension plan

Disability coverage

Life insurance & dependent coverage

Flexible spending account

Paid holidays

Job summary

McKenzie Electric Cooperative (MEC) is seeking a detail-oriented Secretary/Receptionist to perform clerical support, receptionist duties, and general office administration under the Office Manager. The role emphasizes accuracy, timely service, and positive teamwork to support MEC’s mission and member-first priorities.

The position requires high school completion, prior customer service or front-desk experience, and basic PC software familiarity.

Qualifications

• High school diploma required; prior customer service or front-desk experience preferred.
• Proficiency with MS Office and data-entry; strong organizational skills.

Responsibilities

• Provide clerical support to CEO and department managers; manage correspondence and records.
• Maintain schedules and coordinate meetings and travel as directed.
• Answer phones, route calls, and assist with member inquiries and outages calls.
• Greet visitors and assist with access to staff; support monthly and year-end reports.

Skills

Customer service

Data entry

Secretarial duties

Office administration

Telephone handling

Typing

Education

High school diploma

Tools

MS Office

Windows OS

Job description

McKenzie Electric Cooperative (MEC) is currently seeking qualified candidates for Secretary/Receptionist. The selected candidate for this full-time, benefited position will be responsible for a range of clerical support tasks, receptionist duties and general office administration assignments in support of various department managers. Reporting to and receiving assignments from the Office Manager, this role will provide services in a timely, accurate and high quality manner, while fostering positive working relationships within the office. The selected candidate will support the mission of MEC and make our members first priority.

Responsibilities

• Provides a variety of secretarial and administrative activities for the CEO and department managers including the preparation of correspondence and reports; maintaining the organization files and records; maintaining appointment schedules; coordinating and scheduling of meetings; data entry of operational activities and other related duties as directed.
• As directed, coordinates and makes travel arrangements for the Board of Directors, CEO, Department Managers and other employee personnel.
• Maintains a schedule of employees who are out of the office due to vacations, sick leave and business trips.
• Takes notes and prepares summaries of meeting outcomes as requested.
• Renders prompt, efficient and courteous telephone answering service of incoming calls, answering questions, taking messages, directing calls to proper personnel and assisting with taking outages calls as required to restore electric and related services promptly.
• Organizes and maintains central files for the Cooperative.
• Assists with telephone and communication equipment troubleshooting and coordinates the repairs and maintenance to these systems.
• Greets visitors and walk-in members and directs them to appropriate personnel.
• Assists with service activities, including answering simple member inquiries, calling members as directed and researching and responding to member questions.
• Handles and distributes incoming mail and answering correspondence as needed.
• Takes dictation, types correspondence and performs other related secretarial duties.
• Assists with the preparation of various monthly and year-end reports.
• Maintains and orders office supplies as required.
• Organizes, maintains and makes available key policy documents, job descriptions and other critical internal documents. Maintains and keeps a current database of employee personnel contact information.
• As directed, assists with the dissemination of cooperative information to employees, including the posting of required employee information on bulletin boards.
• Maintains logs for required employee certifications, including first-aid training and other certification training.
• Assists all departments as needed related to administration activities and data entry.
• Assists with organizing and coordinating cooperative sponsored social activities, as well as Board of Director meeting meals and activities.
• Performs timely check reconciliation processes for Cooperative bank accounts.
• Attends and participates in training programs for improvement of job knowledge, skill and safety.
• All other duties as assigned.

FOR A COMPLETE LIST OF JOB RESPONSIBILITIES, please contact MEC Human Resources for a full Job Description.

Education/Experience:

High school diploma or equivalent; Previous customer service representative or public contact position preferred. Some general office and department administration experience desirable.

Certifications/Licenses:

A valid ND Class D driver's license is required.

Knowledge:

Basic understanding of how PC based Window's software operates.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms, talk and hear. The employee is regularly required to stand, walk or sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee will routinely lift and/or move a minimum of 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

About McKenzie Electric Cooperative

MEC is a member owned electric cooperative based in Watford City, ND. Since 1945, it's been our goal and commitment to improving the quality of life of our members, while supporting the communities in which we operate, by offering safe, reliable, and affordable electricity.

MEC offers a generous and flexible benefits package to its employees. The benefits include:

• Health, Dental and Vision coverage, effective from first day of hire
• 401(k) with 7% matching after one year
• Pension plan at no cost to the employee, effective after one year
• Short-term and Long-term disability coverage at no cost to the employee
• Life insurance, including spouse and dependents at no cost to the employee
• Supplemental Life Insurance
• Business Travel Accident coverage
• Supplemental Accident Death & Dismemberment coverage
• Flexible spending account
• Accrued Vacation and Sick Pay
• 12 Paid Holidays a year