Secretary - Learning Support Services

Flintschools; Flint (MI); On-site; USD 20,000 - 29,000; Full time

Job summary

Flint Community Schools is seeking a Learning Support Services Secretary to provide essential administrative support to the Special Education department. The role handles confidential student records, coordinates projects, and prepares reports while assisting families, students, and staff with a professional, courteous approach.

Responsibilities include calendar management, greeting visitors, processing invoices and payroll prep, and maintaining accurate correspondence and logs.

Qualifications

• High school diploma or GED is required; associate degree preferred.
• Minimum 2 years of clerical experience preferred.
• Proficient in Microsoft Office and standard office equipment.
• Ability to maintain confidentiality and strong organizational skills.
• Excellent written and verbal communication.

Responsibilities

• Provide direct administrative support to Directors, including calendar management and correspondence.
• Greet visitors, answer calls, relay messages.
• Manage office supplies and purchase requisitions.
• Draft and maintain office documents and reports.
• Generate attendance and discipline reports from the student information system.
• Maintain confidential Special Education student records.
• Process external information requests and transportation logs.
• Assist with payroll preparation and Medicaid summaries.
• Maintain professional relationships with staff, students, parents, and the public.
• Perform other duties and special projects as assigned.

Skills

Clerical experience

Office software

Communication skills

Confidential data handling

Organization skills

Education

High school diploma or GED

Associate’s degree in business

Tools

Microsoft Office

Office equipment

Job description

Employee Job Description

Job Title: Learning Support Services Secretary

Job Summary

The Learning Support Services (LSS) secretary provides essential administrative support to the Special Education department while delivering excellent customer service to both internal and external stakeholders. Responsibilities include managing confidential student records, coordinating assigned projects, and compiling and distributing a wide variety of materials and reports. The secretary makes frequent contact with families, students, and staff. This role requires strong attention to detail, professionalism, and the ability to multitask in a fast-paced environment.

Essential Functions (May include, but not limited to)

1. Provide direct administrative support to the Director and Assistant Director, including calendar management, scheduling, drafting correspondence, and handling routine operational tasks.
2. Serve as the main departmental receptionist by answering calls, greeting visitors, relaying messages, and providing information to staff, students, parents, and the public.
3. Manage office supply inventory, monitor equipment, and prepare purchase requisitions.
4. Draft, type, and maintain accurate office correspondence, forms, newsletters, and general reports.
5. Generate discipline and attendance reports using the district’s student information system (synergy).
6. Track IEP timeline requirements, ensure data validity, and issue staff updates.
7. Manage, archive, and transfer confidential Special Education student records.
8. Process external information requests from Social Security Disability, the Department of Corrections, and Genesee Health Systems.
9. Process student transportation requests, update logs, and notify parents.
10. Assist with department invoice processing, budget record tracking, and mandated cost documentation.
11. Assist with department payroll preparation and monthly Medicaid summary notifications.
12. Maintain positive, professional, and cooperative working relationships with staff, administration, students, parents, and community members.
13. Perform other related duties and special projects as assigned.

The information contained in this job description is not an exhaustive list of the duties performed for this position. Other duties within the classification and the physical demands of the job may be assigned.

Qualifications

Education: High school diploma or GED required. Associate’s degree in business related field preferred.

Experience: Previous clerical experience required. Minimum 2 years of related experience preferred.

Skills: Demonstrated intermediate computer skills. Experience with Microsoft Office products, and other office equipment. Demonstrated ability to speak clearly and concisely in both oral and written communications. Discretion with confidential information. Excellent organization and ability to problem solve.

Other requirements: Must comply with the Student Safety Initiative Legislation, as amended. Newly hired staff are required to successfully complete the following pre-employment screening: Criminal background check, including national and local clearance.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The essential functions are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Job Considerations

Salary Schedule: $18.00 per hour, 40 hours per week, 242 days per year, no benefits

Immediate Supervisor: Director of Learning Support Services