Secret Shopper & Compliance Evaluator — Flexible Schedule

Staffmark Group; North Charleston (SC); On-site; USD 2,273,000 - 3,237,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision benefits

Life insurance

401(k) plan

Supportive environment

Job summary

Staffmark Group is hiring a Secret Shopper in North Charleston, SC. The role involves visiting various retail and hospitality locations to conduct compliance evaluations and perform mock purchases while ensuring proper age verification and reporting outcomes.

You will travel between locations, document observations, and submit detailed reports through secure online systems. Strong attention to detail and reliable transportation are essential; a prior background in customer service is beneficial

Qualifications

• Previous experience in customer service, retail, hospitality, auditing, mystery shopping, compliance, or quality assurance is beneficial but not required.
• Strong attention to detail and observation skills.
• Excellent written and verbal communication abilities.
• Ability to accurately complete reports and maintain confidentiality.
• Comfortable working independently and managing assigned routes and schedules.

Responsibilities

• Visit assigned locations to conduct compliance evaluations.
• Perform mock purchase attempts involving age-restricted products while following established procedures.
• Observe employee adherence to identification and age-verification requirements.
• Monitor proper use of age-verification technology and point-of-sale systems.
• Document observations and record findings accurately.
• Submit detailed reports after each location visit.
• Access online reporting systems to review assignments and complete documentation.
• Communicate professionally with program coordinators and management.
• Travel between multiple locations within the assigned territory.
• Maintain records and adhere to company policies and compliance guidelines.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Independent work

Driving

Job description

Staffmark Group is hiring a Secret Shopper in North Charleston, SC. The role involves visiting various retail and hospitality locations to conduct compliance evaluations and perform mock purchases while ensuring proper age verification and reporting outcomes.

You will travel between locations, document observations, and submit detailed reports through secure online systems. Strong attention to detail and reliable transportation are essential; a prior background in customer service is beneficial