Secret Shopper

Staffmark Group; North Charleston (SC); On-site; USD 2,273,000 - 3,237,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision benefits

Life insurance

401(k) plan

Supportive environment

Job summary

Staffmark Group is hiring a Secret Shopper in North Charleston, SC. The role involves visiting various retail and hospitality locations to conduct compliance evaluations and perform mock purchases while ensuring proper age verification and reporting outcomes.

You will travel between locations, document observations, and submit detailed reports through secure online systems. Strong attention to detail and reliable transportation are essential; a prior background in customer service is beneficial

Qualifications

• Previous experience in customer service, retail, hospitality, auditing, mystery shopping, compliance, or quality assurance is beneficial but not required.
• Strong attention to detail and observation skills.
• Excellent written and verbal communication abilities.
• Ability to accurately complete reports and maintain confidentiality.
• Comfortable working independently and managing assigned routes and schedules.

Responsibilities

• Visit assigned locations to conduct compliance evaluations.
• Perform mock purchase attempts involving age-restricted products while following established procedures.
• Observe employee adherence to identification and age-verification requirements.
• Monitor proper use of age-verification technology and point-of-sale systems.
• Document observations and record findings accurately.
• Submit detailed reports after each location visit.
• Access online reporting systems to review assignments and complete documentation.
• Communicate professionally with program coordinators and management.
• Travel between multiple locations within the assigned territory.
• Maintain records and adhere to company policies and compliance guidelines.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Independent work

Driving

Job description

Now hiring for a Secret Shopper

Location: North Charleston, SC

Pay Rate: $20.00 per hour

Flexible Schedule

Brainy, Bossy, and Basically the Glue? We Need You!

Every great office has that one person who keeps everything together. As a Secret Shopper in Lakewood, that’s you. From managing calendars to keeping projects on track, you’ll be the reason things get done, and people stay smiling.

Looking for Secret Shopper jobs in Lakewood where organization and communication keep everything running smoothly? This opportunity lets you support daily business operations, coordinate administrative tasks, and help teams stay productive in a professional office environment.

Experience Requirements

• Previous experience in customer service, retail, hospitality, auditing, mystery shopping, compliance, or quality assurance is beneficial but not required.
• Strong attention to detail and observation skills.
• Excellent written and verbal communication abilities.
• Ability to accurately complete reports and maintain confidentiality.
• Comfortable working independently and managing assigned routes and schedules.
• Valid driver's license and reliable transportation required.

Job Duties

• Visit assigned retail, restaurant, convenience store, and hospitality locations to conduct compliance evaluations.
• Perform mock purchase attempts involving age-restricted products while following established compliance procedures.
• Observe employee adherence to identification and age-verification requirements.
• Monitor the proper use of age-verification technology and point-of-sale systems.
• Document observations and record compliance-related findings accurately.
• Submit detailed reports following each assigned location visit.
• Access secure online reporting systems to review assignments and complete documentation.
• Communicate professionally with program coordinators and management as needed.
• Travel between multiple locations throughout the assigned territory.
• Maintain accurate records while adhering to company policies and compliance guidelines.

Physical Capabilities

• Ability to drive between customer locations throughout the workday.
• Ability to enter and exit retail businesses multiple times per shift.
• Frequent use of a computer, smartphone, or tablet for reporting activities.
• Ability to sit, stand, walk, and travel for extended periods as required.
• Comfortable working independently in a variety of retail and hospitality environments.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

"Pleasant staffing company that places employees quickly. Friendly and efficient. Always willing to help and keep people working until permanent jobs are available." - Administrative Assistant/Clerk, Staffmark

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.