Secret-Cleared IT Network Engineer III

FGS, LLC; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Educational reimbursement

Job summary

FGS, LLC is seeking an Information Technology Network Engineer III for on-site work at MacDill AFB, FL. The role requires DoD security clearance and extensive IT MOS/help desk leadership experience to maintain servers, workstations, and network services.

Responsibilities include coordinating upgrades, troubleshooting outages with Marine Corps CYBER OPS Group, documentation, and providing professional help desk support within core hours. Travel and OCONUS readiness are required.

Qualifications

• DoD IAT Level 1 or above (or SEC+), and Cisco Voice/Video certification.
• Microsoft Operating System certification.
• 8+ years' experience in service IT MOS and help desk functions, managing storage, network, voice/video service hardware, software, and maintaining the integrity of software and services.
• Excellent verbal and written communication skills.
• Must hold current passport and be willing to travel and work OCONUS.

Responsibilities

• The Contractor shall manage storage, network, voice/video service hardware, software and maintain the integrity of software and services.
• Provide senior level planning, scheduling, testing and coordination for installation of upgrades and track service dependencies.
• Coordinate and work closely with Marine Corps Cyber Operations Group, and CENTCOM J6 to maintain and troubleshoot service outages.
• Troubleshoot and resolve problems as required and serve as one of the highest levels of escalation for service and security issues within MARCENT.
• Write and maintain system documentation, standard operating procedures, and desktop procedures.
• Contractor shall provide help desk services on a professional basis and clearly explain the status of the ticket order to the requestor.
• Helpdesk services shall cover the core hours of 0600 to 1800 Monday through Friday (excluding Federal Holidays).

Skills

IAT Level 1+

SEC+ certification

Microsoft OS cert

Communication skills

Travel eligibility

Education

High school diploma

Tools

Cisco Voice/Video

Job description

FGS, LLC is seeking an Information Technology Network Engineer III for on-site work at MacDill AFB, FL. The role requires DoD security clearance and extensive IT MOS/help desk leadership experience to maintain servers, workstations, and network services.

Responsibilities include coordinating upgrades, troubleshooting outages with Marine Corps CYBER OPS Group, documentation, and providing professional help desk support within core hours. Travel and OCONUS readiness are required.