Secret-Cleared Enterprise App Operations Analyst

Koniag Government Services; Washington (District of Columbia); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401K with company matching

Flexible spending accounts

Paid holidays

3 weeks paid time off

Job summary

Koniag IT Systems, LLC, a Koniag Government Services company, seeks an Application Operations Analyst with a Secret clearance to support the enterprise application portfolio in Washington, DC. The role emphasizes operational support, monitoring, incident triage, and ITSM ticketing within a federal environment.

Responsibilities include SaaS platform administration, integration monitoring, release support, and maintaining security-compliant operation aligned with NIST SP 800-53, FedRAMP, and ITIL

Qualifications

• Experience in enterprise application operations and IT support.
• Familiarity with SaaS platform administration and user management in an enterprise environment.
• Active Secret clearance or higher (preferred).

Responsibilities

• Provide day-to-day operational support and monitoring for the enterprise application portfolio.
• Monitor health, performance, and availability using government tools.
• Triage incidents and manage tickets in the ITSM system.
• Assist in release and environment management activities.
• Coordinate with teams on incident resolution and documentation.

Skills

Enterprise application operations

Monitoring & alerting

ITSM platforms

SaaS platform administration

User access provisioning

Application health monitoring

Security & compliance

Tools

ServiceNow

Microsoft 365 Administration

Azure Government

Microsoft Entra

Job description

Koniag IT Systems, LLC, a Koniag Government Services company, seeks an Application Operations Analyst with a Secret clearance to support the enterprise application portfolio in Washington, DC. The role emphasizes operational support, monitoring, incident triage, and ITSM ticketing within a federal environment.

Responsibilities include SaaS platform administration, integration monitoring, release support, and maintaining security-compliant operation aligned with NIST SP 800-53, FedRAMP, and ITIL