Secret Agent Server — Immersive Spy-Theme Dining Experience

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Shift meal

Uniforms provided

Room discounts

Job summary

SafeHouse Milwaukee is seeking a part-time Service Agent to welcome guests in character, take orders, and deliver food and beverages with friendly, efficient service.

You will help maintain the unique spy atmosphere, assist with menu recommendations, and work with a team to ensure a memorable guest experience. This role is ideal for energetic individuals who enjoy interactive service.

Qualifications

• Previous restaurant or guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, high-energy environment.
• A positive attitude and willingness to engage with guests in a fun and interactive way.
• Ability to stand and walk for extended periods of time.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Welcome guests in character as SafeHouse “agents” and introduce them to the spy-themed environment.
• Engage with guests to enhance the immersive SafeHouse experience.
• Take food and beverage orders accurately and deliver them promptly and efficiently.
• Provide friendly, attentive service to ensure exceptional guest satisfaction.
• Maintain the unique spy culture and atmosphere throughout the restaurant.
• Communicate effectively with fellow agents and kitchen team members to ensure smooth operations.
• Maintain cleanliness and organization of assigned service areas.
• Follow all service standards, safety guidelines, and operational procedures.
• Assist guests with menu recommendations and answer questions about the SafeHouse experience.
• Perform other duties as assigned by leadership.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Job description

SafeHouse Milwaukee is seeking a part-time Service Agent to welcome guests in character, take orders, and deliver food and beverages with friendly, efficient service.

You will help maintain the unique spy atmosphere, assist with menu recommendations, and work with a team to ensure a memorable guest experience. This role is ideal for energetic individuals who enjoy interactive service.