SecOps Developer

TextNow; San Francisco, Northern (CA, KY); Hybrid; USD 124,000 - 274,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Employee stock options

Unlimited vacation

12 paid holidays per year

Competitive pay

Job summary

TextNow is seeking a SecOps/SRE professional to secure, monitor, and enable automated response within our infrastructure. The role involves securing resilient systems, automating security configurations with Terraform and Ansible, and collaborating with engineering to prevent threats.

You will participate in on-call incident handling, monitor logs, and improve security tooling across AWS and modern cloud platforms.

Qualifications

• 5+ years of experience in Security Operations, Site Reliability Engineering, or DevSecOps.
• Strong understanding of cloud security, system reliability, and automation.
• Experience integrating security into SDLC and CI/CD pipelines.

Responsibilities

• Design, implement, and maintain security-focused infrastructure for TextNow’s services.
• Develop and enforce security configurations using Terraform, Ansible, and AWS security tools.
• Participate in on-call rotation to respond to security incidents and remediate risks with engineering teams.
• Improve observability with security monitoring, logging practices, and alerting mechanisms.
• Manage IAM roles, permissions, and policies to enforce least privilege across cloud and internal systems.
• Collaborate with DevOps, engineering, and compliance to promote a security-first culture.
• Identify vulnerabilities and implement automated security scanning and hardening techniques.

Skills

SecOps & SRE

Cloud security

Automation

Incident response

Tools

AWS

GitHub security controls

Terraform

Ansible

Job description

TextNow is on a mission to make communications affordable and accessible for everyone. As a full MVNO operating our own mobile core network over LTE and 5G NSA, we have the unique advantage of controlling our network infrastructure end-to-end. We operate the HSS, PGW, and other critical network functions, giving us the flexibility to innovate and deliver exceptional service to millions of users.

About the Role

Joinus in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

T extNow is looking for a new SecOps team member to secure, monitor , and enable automated response within our infrastructure.

What You’ll Do

• Ensure Secure & Reliable Systems: Design, implement, and maintain security-focused infrastructure to protect TextNow’s services while ensuring reliability and scalability.
• Security Automation & Infrastructure as Code: Develop and enforce best practices using Terraform, Ansible, Crowdstrike , and AWS security tools, ensuring secure configurations, automated compliance checks, and infrastructure as code.
• Threat Detection & Incident Response: Participate in an on-call rotation to respond to security incidents, investigate vulnerabilities, and implement proactive measures to prevent future threats. Work closely with engineering teams to remediate security risks.
• Monitoring & Logging for Security: Improve observability by implementing security monitoring solutions, logging best practices, and alerting mechanisms to detect anomalies and suspicious activity.
• Access Control & Identity Management: Manage IAM roles, permissions, and policies to ensure least privilege access and enforce security controls across cloud and internal systems.
• Collaboration & Security Advocacy: Work with DevOps, engineering, and compliance teams to integrate security best practices into the software development lifecycle (SDLC) and promote a security‑first culture.
• Continuous Security Improvement: Identify and mitigate security vulnerabilities, conduct security assessments, and implement automated security scanning and hardening techniques.

Who You Are

• Experienced in SecOps & SRE: You have 5 + years of experience in Security Operations, Site Reliability Engineering, or DevSecOps, with a strong understanding of cloud security, system reliability, and automation.
• Hands‑On with Security Tools & Cloud Platforms: Proficient with AWS security services, GitHub security controls, Terraform for secure infrastructure provisioning, and Ansible for automated security configurations.
• Incident Response & Threat Management: Experienced in handling security incidents, analyzing threats, and implementing remediation strategies to improve system defenses.
• Proactive in Security Monitoring & Hardening : Strong background in logging, monitoring, and anomaly detection using tools like SIEMs, intrusion detection systems (IDS), and cloud‑native security solutions .
• Experience working with development teams to integrate security best practices into the SDLC (e‑g, static and dynamic code analysis).
• Collaborative & Security‑Minded: Passionate about working with engineering teams to embed security into CI/CD pipelines , enforce security policies, threat modeling, and risk assessments, and drive a security‑first mindset across the organizatio n .

Why TextNow?

Rare opportunity to own a mobile core network at a full MVNO—not just configure someone else’s

High‑impact role: your work directly affects millions of users’ connectivity

Small, senior team where your decisions and leadership shape the platform’s direction

Competitive compensation, equity, and comprehensive benefits

The expected base salary range for this role is: $136,300 - $273,900 a year

United States (All other areasnot listed above):USD $123,900 -$249,000

United States (NYC, CT, NJ, Seattle, LA, San Diego): USD $136,300-$273,900

This role does not require or confer professional engineer status.

Our total rewards package goes beyond base salary. We offer a comprehensive benefits program, an annual performance‑based bonus, and equity opportunities that ensure you share in the success you help create.

We know that exceptional talent doesn’t always fit neatly into a range, so if you’re passionate about our mission and think you can make a difference, Final compensation will be determined based on a variety of factors, including your skills, experience, and location.

Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team.

Our culture

We’reproud of the culture thatwe’vebuilt atTextNow,but one of the mostcommon questionswe hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and everyTextNoviancontributes to our culture throughbeing involved, by living our values, sharing feedback, embracingchangeand more!

Our values

Customer Obsessed

We strive to have a deep understanding of our customers.

Do RightByOur People

We treat each other with fairness, respect, and integrity.

Accept the Challenge

We adopt a "Yes, We Can" mindset to achieve ambitious goals.

Act Like an Owner

We treat this company like it'sour own... because it is!

Give a Damn

We are deeply committed and passionate about our work and achieving results.

Our benefits and more

• Free phone service
• Employeestockoptions
• Unlimited vacation
• 12 paid holidaysper year
• Competitive pay
• Health,dental, and visionbenefits
• Short‑term & long‑term disability
• $750 annual wellness benefitor healthcare spending account
• RRSP matching (Canada) | 401(K) (USA)
• Parental leavefor eligible employees
• We travel a few times a year for various team events,company-wideoff-sites, and more
• More information about our total rewards package will be available during the hiring process.

Dogfooding & Customer Obsession

AtTextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.

Diversity and Inclusion

Our aim is to make every person who joinsTextNowfeel like they belong, thatthey’revalued, and thatthey’reable to be their authenticselvesat work.

We’reall accountable for creating an inclusive culture and a sense of belongingforone another. By doing this together,we’llmakeTextNowbetter for everyone.

Equal opportunity

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.

AI usage

AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

TextNowCandidate Policy

Bysubmittingan application toTextNow, you agree to the collection, use, and disclosure of your personal informationin accordance with the TextNow Candidate Policy