Seasons Retail Sales Agent | Part Time

Omni Hotels & Resorts; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Sales Associate for Seasons Retail to greet guests, present merchandise, and assist with sales. You will manage displays, ensure proper tagging, and provide knowledgeable product recommendations while processing transactions.

Flexibility to work evenings, weekends, and holidays is required. Candidates should have prior high-end retail experience and able to lift up to 25 lbs and stand for long periods.

Qualifications

• Previous customer service experience in a high end Boutique required.
• Previous cash handling experience required.
• Must be 16 years of age or older.
• Must have strong guest service skills.
• Flexible schedule to include evenings, weekends and holidays.
• Must be able to lift and move up to 25 lbs., occasionally extending arms and hands. Must be able to seize, grasp, and turn objects with hands.
• Must be able to stand for length of shift.

Responsibilities

• Greet guests in the retail shops and present merchandise.
• Assist with merchandise selection and facilitate sales transactions.
• Stock shelves and keep displays tidy and tagged.
• Maintain shop cleanliness and inventory controls.
• Record sales using the point of sale system and handle payments.
• Provide product knowledge to customers and upsell where appropriate.
• Prepare daily sales reports and monitor sales performance.
• Participate in periodic merchandise inventories.

Skills

Customer service

Cash handling

Guest service

POS system

Stand for long shifts

Tools

POS system

Job description

Overview

The Sales Associate will be responsible for greeting guests in the retail shops. Additionally, the Seasons Retail Sales Associate performs the role of a shopkeeper, presenting merchandise to customers, assisting with merchandise selection, and facilitating the sales transaction.

Responsibilities

• Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales.
• Arranges signage and advertising collateral in an attractive fashion.
• Sell merchandise to guests.
• Responsible for shop cleanliness, proper displays, placing new merchandise on floor as well as insuring all items are properly tagged and inventory control.
• Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
• Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
• Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
• Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
• Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
• Completes daily sales reports for analysis.
• Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
• Participates in periodic merchandise inventory as scheduled.

Qualifications

• Previous customer service experience in a high end Boutique required.
• Previous cash handling experience required.
• Must be 16 years of age or older.
• Must have strong guest service skills.
• Flexible schedule to include evenings, weekends and holidays.
• Must be able to lift and move up to 25 lbs., occassionally extending arms and hands. Must be able to seize, grasp, and turn objects with hands.
• Must be able to stand for length of shift.