Seasonal Sales Support Associate

Brobston Group

Boston (MA)

On-site

USD 21,000 - 28,000

Part time

2 days ago
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Job summary

Brobston Group in Boston is seeking a Seasonal Sales Support Associate to help deliver a luxe client experience from November through December 31. You will support the sales team on the floor and in back-of-house tasks, ensuring a high-end welcome and seamless service.

Responsibilities include greeting clients, assisting with packaging, maintaining an organized selling floor, handling stock, and assisting with after-sales activities and repairs.

Qualifications

  • Excellent communication and customer service skills.
  • Attention to detail and strong organizational abilities.
  • Ability to lift up to 25 pounds and work in-person at the store.

Responsibilities

  • Greet clients, answer questions, and assist with wrapping and packaging.
  • Support the selling process by hanging, returning, and retrieving merchandise and preparing the stockroom.
  • Keep the workstation and selling floor organized, stocked, and presentable.
  • Assist with client service, concierge, greeter, doorperson, and after-sales activities, including logging repairs and contacting clients.
  • Answer phones promptly and provide courteous customer service.

Skills

Customer service
Communication
Organization
Problem solving

Tools

Microsoft Office

Job description

Summary

The Seasonal Sales Support Associate provides front- and back-of-house support in a luxury boutique from November through December 31. The role supports the sales team and helps deliver a welcoming, high-quality client experience.

Responsibilities
  • Greet clients, answer questions, and assist with wrapping and packaging.
  • Support the selling process by hanging, returning, and retrieving merchandise and preparing the stockroom.
  • Keep the workstation and selling floor organized, stocked, and presentable.
  • Assist with client service, concierge, greeter, doorperson, and after-sales activities, including logging repairs and contacting clients.
  • Answer phones promptly and provide courteous customer service.
Requirements
  • Strong communication, organization, and customer service skills, with attention to detail.
  • Microsoft Office and computer skills.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift up to 25 pounds without assistance.
  • Ability to work in person at the company-designated location.
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