Seasoned Commercial HVAC Technician

FIRSTCALL MECHANICAL GROUP LLC; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Healthcare Coverage – Medical, Dental,

401(k) Retirement Plan with 5% match

Paid time off and holidays

FirstCall Academy / LEAP / Progression

$2,500 referral bonus

Company vehicle or allowance

Phone or phone allowance

Uniforms and boot allowances

Job summary

FirstCall Mechanical is seeking a seasoned Commercial HVAC Service Technician to join our Raleigh, NC team. You will diagnose, service, and repair heating and cooling systems, perform maintenance on multiple units, and deliver elite customer service with a can‑do attitude.

The ideal candidate has 5+ years in commercial HVAC, active EPA certification, valid driver's license, and flexibility for on‑call shifts. OSHA 10 and manufacturer certifications are pluses.

Qualifications

• 5+ years’ experience in a commercial HVAC setting.
• Active EPA Certification.
• OSHA 10 Certification.
• Valid Driver’s License with acceptable driving record.
• Willing to work flexible hours and on-call shifts.
• Strong mechanical aptitude and problem-solving skills.
• Manufacturer Certification is preferred.

Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair or replacement needs with no mistakes/callbacks
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshoot mini‑splits and/or replace smaller RTU’s and mini‑splits for 15 tons or less
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered

Skills

Valid Driver’s License

Active EPA Certification

5+ years’ experience in a commercialHV

OSHA 10 Certification

Manufacturer Certification is pref.

Flexible hours & on-call shifts

Strong mechanical aptitude

Problem-solving skills

Job description

SEASONED COMMERCIAL HVAC SERVICE TECHNICIAN

Location: Raleigh, NC.

Company Overview

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. Founded in 2006 and partnered with FirstCall Mechanical in 2023, the company serves diverse facility types across the United States, including distribution centers, industrial plants, universities, airports, healthcare facilities, self‑storage units, and more.

Benefits Overview

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage – Medical, Dental, Vision, + More (Includes some 100% Company‑paid plans)
• Financial Resources – 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long‑Term Disability
• Time‑Off & Holidays – Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development – Company‑sponsored education and career advancement programs like the FirstCall Academy, LEAP, and FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role‑Specific Perks – Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

Position Overview

We are currently seeking an experienced Commercial HVAC Service Technician to join our fast‑growing team. The ideal candidate will have a can‑do attitude, strong problem‑solving skills, and an active EPA Certification.

Job Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair or replacement needs with no mistakes/callbacks
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
• Maintain larger PM contracts with more than 5 units
• Repair or replace defective parts in units and equipment and their controls
• Service and troubleshoot mini‑splits and/or replace smaller RTU’s and mini‑splits for 15 tons or less
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered

Accountabilities

• Continual learning and development through FirstCall Academy to set the bar for skill level in the industry
• Elite level of customer service to ensure we continue to be the FirstCall our customers look for

Organizational Alignment

This position reports to the local Branch Leader and is responsible for engaging with the service team and all of our customers.

Qualifications

• Valid Driver’s License with acceptable driving record
• Active EPA Certification
• 5+ years’ experience in a commercial HVAC setting
• OSHA 10 Certification
• Manufacturer Certification is preferred
• Available to work flexible hours and on‑call shifts as needed
• Strong mechanical aptitude and problem‑solving skills

Behavioral Profile

• Language Skills – Ability to read, comprehend, and write correspondence; explain problems and resolutions to customers; communicate updates with account managers.
• Mathematical Skills – Ability to add, subtract, multiply, divide, compute rate, ratio, percent, and interpret graphs.
• Reasoning Ability – Apply common sense, deal with problems with multiple variables, prioritize tasks; help lead over and teach helpers and tech I’s.
• Physical Demands – Regularly use hands, stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, lift up to 50 lbs; specific vision abilities required.

NOTE: This job description is not intended to be all‑inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.