Seasonal Visitor Services Specialist - Capitol Campus

State-of-Washington-Dept.-of-Enterprise-Service; Olympia (WA); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

The Department of Enterprise Services (DES) invites applications for a Visitor Services Program Assistant position in Olympia, WA. This seasonal role delivers front-line customer service, assists visitors, supports the civic education program, and helps with school tours and campus events.

Responsibilities include responding to inquiries, managing reservations, and coordinating accessibility needs, while upholding campus policies.

Qualifications

• 1 year of progressive experience in community, youth or public engagement.
• Knowledge of civics, the legislative process and/or Washington State history.
• Customer Service experience.
• Leading tours or presenting information to an audience.

Responsabilités

• Deliver welcoming front-line customer service to visitors.
• Assist visitors and support the civic education program and events.
• Manage reservations, lost-and-found, and accessibility/lactation room access.
• Direct or escort visitors and support campus event logistics.
• Coordinate school tour arrivals and bus zone management.
• Support planning, setup, and execution of campus events.

Connaissances

Customer Service

Public engagement

Civics / Washington history

Formation

Public Administration / Social Sciences / Communications

Description du poste

The Department of Enterprise Services (DES) invites applications for a Visitor Services Program Assistant position in Olympia, WA. This seasonal role delivers front-line customer service, assists visitors, supports the civic education program, and helps with school tours and campus events.

Responsibilities include responding to inquiries, managing reservations, and coordinating accessibility needs, while upholding campus policies.