Seasonal TurboTax Community Tax Expert - Online Writing Role

Intuit Inc.; Mountain View (CA); Remote; USD 56,000 - 74,000; Full time

Job summary

Une entreprise de logiciels financiers recherche un professionnel motivé pour soutenir ses clients TurboTax dans un environnement de travail à distance. Le candidat idéal aura une solide expérience en préparation fiscale, d'excellentes compétences rédactionnelles et le désir de servir la communauté. Ce rôle offre une rémunération compétitive et des opportunités de bonus, en fonction de l'expérience et des performances.

Benefits

Régime de bonus

Équité et avantages sociaux

Qualifications

• Minimum 2 ans d'expérience dans la préparation des déclarations fiscales.
• Capacité à comprendre les questions fiscales des clients sans voir leur déclaration.
• Compétences techniques avec des applications cloud et recherche en ligne.

Responsibilities

• Soutenir les clients de TurboTax avec des réponses écrites aux questions fiscales.
• Produire rapidement un contenu écrit précis tout en atteignant les objectifs de qualité.
• Participer à divers autres projets en utilisant des compétences en rédaction.

Skills

Rédaction claire et concise

Pensée critique

Compétences en recherche

Utilisation de Microsoft Office

Compétences en gestion de fichiers

Education

Certification EA active, CPA ou JD

Tools

Logiciels de préparation fiscale

Applications basées sur le cloud

Google Workspace

Job description

Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.

Responsibilities

• Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
• Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
• Various other projects using effective writing skills

Physical Requirements and Work Environment:

• Remote work-from-home
• Ability to type or voice-to-text proficiently

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California Remote $56,000 - $74,000

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

• Active EA Certification, CPA, or JD (practicing attorney in taxation)
• Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
• Ability to write clearly and concisely, using simple language to explain complex tax issues
• Excellent use of the English language, including spelling and grammar
• Ability to understand and interpret customers' tax questions without seeing their tax return
• Excellent critical thinking, problem-solving, and research skills
• Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file managementAbility to work a full-time schedule (40 hours per week), flexible within five set days of the week