Seasonal Truck Unloader & Customer Service

Kohl's; Kentwood (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's in Kentwood, MI is seeking a store associate to deliver excellent customer service while executing store operations, including processing freight, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products and services, support POS and inventory procedures, and participate in training on brand standards, products, and processes. The role requires 16+ years old, flexible hours, and attention to detail; prior retail experience is not required.

Qualifications

• Excellent customer service and ability to multi-task.
• Strong verbal and written communication skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Excellent customer service

Communication skills

Multi-tasking

Age 16+

Flexible availability

Job description

Kohl's in Kentwood, MI is seeking a store associate to deliver excellent customer service while executing store operations, including processing freight, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products and services, support POS and inventory procedures, and participate in training on brand standards, products, and processes. The role requires 16+ years old, flexible hours, and attention to detail; prior retail experience is not required.