Seasonal Traffic Control - Santa Clara, CA

LAZ Parking; Santa Clara (CA); On-site; USD 36,104,000 - 54,156,000; Part time

Job summary

LAZ Parking is seeking a Seasonal Traffic Controller at Westfield Valley Fair in Santa Clara, CA. This on-site role involves directing traffic, assisting patrons at garage entries/exits, and maintaining safety in variable weather conditions.

The ideal candidate can stand for long periods, work outdoors, and adapt to shifting schedules during the season. Pay is $21.00 per hour with part-time hours (24–36 weekly) through January 10, 2027.

Qualifications

• Excellent communication in English and professional demeanor.
• Ability to listen and respond clearly in high-traffic settings.
• Receptive to feedback and collaborative work style.
• Demonstrates urgency and timely task execution.
• Strong team-building and interpersonal skills.

Responsibilities

• Walk, jog, and stand for most of the shift.
• Withstand heat, rain, wind, and other elements.
• Provide positive, service-oriented patron assistance.
• Assist customers at entries and exits of garages.
• Know garage directions and locate vehicles by description.
• Verify signatures for equipment checkout.
• Clear small debris from lanes hourly.
• Daily cleaning of SKIDATA and traffic equipment.
• Follow conduct policies and procedures.
• Relay patron and employee information to CSA as needed.
• Notify Technicians of SKIDATA issues via radio.
• Communicate garage flow updates to office staff.
• Document guest concerns when taking messages for Supervisors.
• Attend monthly safety training and perform special assignments.

Skills

Professional communication

English proficiency

Open to feedback

Urgency and timeliness

Teamwork and interpersonal skills

Job description

** The Details ** Seasonal until January 10, 2027 **

Location: Westfield Valley Fair - Santa Clara, CA

Position: Seasonal Traffic Control

Pay Rate: $21.00/HR

Hours Available: Part-time hours available, 24-36 hours

Friday-Sunday 12:30pm-9pm, 1:30pm-10pm, After Holiday surge begins 12/1/26 Hours will increase to Monday-Thursday availability, shifts 11am-730pm, 2:30pm-11pm

Requirements: Applicants must have a flexible schedule. The position will require you to stand for long periods of time and work outdoors. Must be prepared for various weather conditions and must be comfortable directing traffic.

The Spirit of the Position:

A Traffic Controller are customers' first point of contact on property. The Traffic Controller must have a friendly demeanor and provide appropriate solutions with compassion for difficulties at the entry/exit columns or pay on foot stations. Creating rapport with patrons and employees with impressionable service standards. Answering general inquiries, and if needed, noting messages to be relayed to Management. Assisting Parking Supervisors with parking equipment when requested. Multitasking and spatial awareness in high traffic volume areas. Ability to lift 15lb equipment and position for traffic diversion. Ability to follow all Safety & Traffic Control regulations.

Principal Job Duties:

• Ability to walk, jog, and stand for most of your shift.
• Can withstand the elements of heat, rain, wind, hail.
• Providing positive impressionable service to all patrons.
• Assist customers at entries and exits of assigned garages.
• Knowledgeable of garage directions and how to find lost vehicles based on customer description
• Signature verification for signing out equipment.
• Hourly lane clearing of small debris.
• Daily cleaning of SKIDATA and traffic equipment.
• Adheres to rules of conduct, policies, and procedures.
• Communicating information of patrons and employees to CSA as needed.
• Notifying Technicians via radio communication of SKIDATA equipment errors such as ticket jams or gate malfunctions.
• Communicates with office staff via radio to stay updated with garage flow.
• Taking messages for Supervisors/Management by documenting information precisely of guest concerns.
• Monthly Safety Training from the company.
• Special assignments when requested by Parking Supervisors/Management

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement
• Excellent team-building and interpersonal skills.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to utilize two hands to hold flag and sign while directing traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.