Seasonal Toy Store Associate — Holiday Pop Culture

Pop Mart; Powell (OH); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly compensation

Product onboarding and training

Collaborative team environment

Opportunities for future employment

Job summary

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for our San Francisco stores. You will be the brand ambassador, greeting customers, sharing stories about our IP characters, and helping shoppers discover products they love.

Join a passionate retail team and contribute to an engaging shopping environment during peak season. This temporary role offers onboarding, product training, and potential for permanent opportunities based on performance and business needs.

Qualifications

• Must be at least 18 years old.
• Strong customer service mindset and a passion for creating positive shopping experiences.
• Excellent communication and interpersonal skills with diverse customers.
• Ability to work in a fast-paced, high-energy retail environment.
• Strong teamwork, reliability, adaptability, and willingness to support changing needs.
• Ability to learn product information, POS systems, and store procedures.
• Strong organizational skills and attention to detail.
• Flexible availability to work mornings, evenings, weekends, holidays, and peak periods.

Responsibilities

• Greet shoppers and build genuine connections to provide friendly, knowledgeable service.
• Share product knowledge and excitement for POP MART characters and collectibles.
• Provide personalized recommendations to help customers discover products they'll love.
• Promote key products, new releases, Blind Boxes, MEGA collectibles, and accessories to support sales goals.
• Process customer transactions accurately using POS systems.
• Maintain a clean, organized, and visually appealing store reflecting POP MART’s brand standards.
• Assist with merchandising, restocking, shipment processing, and stockroom organization.
• Support inventory accuracy and follow loss-prevention procedures.
• Manage customer flow and product launches while ensuring a safe, welcoming environment.
• Collaborate with store leadership to meet daily operational needs.

Skills

Customer service

Communication

Teamwork

Retail operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

POP MART Americas Inc. is seeking enthusiastic Seasonal Sales Associates for our San Francisco stores. You will be the brand ambassador, greeting customers, sharing stories about our IP characters, and helping shoppers discover products they love.

Join a passionate retail team and contribute to an engaging shopping environment during peak season. This temporary role offers onboarding, product training, and potential for permanent opportunities based on performance and business needs.