Seasonal Pop Culture Brand Ambassador

Pop Mart; San Mateo (CA); Presencial; USD 22.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly compensation

Onboarding and product training

Collaborative team environment

Hands-on experience with a fast-growth

Descripción de la vacante

POP MART is seeking enthusiastic Seasonal Sales Associates in San Mateo, CA to create memorable shopping experiences during the holiday season. You’ll greet customers, share product knowledge, and help shoppers discover items they’ll love while supporting daily store operations.

You’ll work with a passionate retail team to maintain an engaging environment, promote new releases, and handle transactions with a friendly, service-oriented approach. This is a temporary seasonal position.

Formación

• Must be at least 18 years old.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Flexible availability mornings, evenings, weekends, holidays, and peak shopping periods.
• Ability to learn product information and retail operating procedures.

Responsabilidades

• Deliver an exceptional customer experience by greeting shoppers, building genuine connections, and providing friendly, knowledgeable service.
• Share product knowledge, character stories, and excitement for our collectible art toys.
• Help customers discover products they’ll love through personalized recommendations and engagement.
• Support store sales goals by promoting key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process customer transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store reflecting POP MART’s brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow procedures for merchandise handling and loss prevention.
• Help manage customer traffic, lines, and product launches while maintaining a safe and welcoming shopping environment.
• Collaborate with store leadership and fellow team members to meet daily operational needs during peak periods.

Conocimientos

Customer service

Communication

Teamwork

Adaptability

Retail experience

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

POP MART is seeking enthusiastic Seasonal Sales Associates in San Mateo, CA to create memorable shopping experiences during the holiday season. You’ll greet customers, share product knowledge, and help shoppers discover items they’ll love while supporting daily store operations.

You’ll work with a passionate retail team to maintain an engaging environment, promote new releases, and handle transactions with a friendly, service-oriented approach. This is a temporary seasonal position.