Seasonal Toy Demonstrator

FAO; New York (NY); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

FAO Schwarz is seeking a Seasonal Demonstration Associate in New York City. The role is part-time (20-29 hours/week) at our flagship store, focused on bringing toys to life through live demonstrations and delivering an engaging brand experience to every guest.

You will engage children and adults, demonstrate products, and drive sales through authentic interactions and dynamic performances. Availability across days, evenings, and weekends is required.

Qualifications

• Dynamic, engaging personality suitable for live demonstrations.
• Excellent communication and interpersonal skills for guest engagement.
• Flexible availability including days, evenings and weekends.
• Experience in performance/acting is a plus.
• Retail experience in premium environments preferred.

Responsibilities

• Engage guests with live, interactive toy demonstrations to boost sales and brand experience.
• Create authentic connections with guests and manage multiple interactions.
• Adapt demonstration style for children and adults in-store.
• Demonstrate strong selling techniques to meet or exceed KPIs.
• Be the in-store expert at your demonstration station and ensure information is accurate.
• Capable of presenting to both large groups and individuals to drive sales.
• Collaborate with team to evolve toy demonstrations and store experiences.
• Flag merchandising and replenishment needs to maintain standards.
• Support store operations as needed and stay informed about store layout and local area.

Skills

Dynamic personality

Excellent communication

Interpersonal skills

Flexible availability

Performance/acting background

Retail experience

Job description

100480 Experiences - Demonstrations · 30 Rockefeller Plaza New York, NY 10111 · Seasonal · Retail Occupations

The Seasonal Demonstration Associate is responsible for bringing our toys to life through demonstration to engage and delight guests, as well as delivering the FAO Schwarz brand to each guest as they visit the store, ensuring they receive care, attention, and excitement. Demonstration Associates will perform live, interactive toy demonstrations for specific products across numerous areas of the store. Part-time (20-29 Hours a Week)

What You'll Do

Guest

• Use the FAO Schwarz selling vision to effectively engage and delight each guest.
• Create authentic connections with guests to build rapport during their visit, at times handling multiple guests simultaneously.
• Be able to adapt your style to engage both children and adults as they visit us in the store.
• Demonstrate great selling techniques to meet or exceed sales goals and KPIs.
• Be the expert in your demonstration station and ensure all information provided is accurate.
• Able to demonstrate in front of a large audience or one-on-one with the purpose of driving sales.

Team

• Make recommendations to evolve and innovate the toy demonstrations and overall store experience that will excite our guests.
• Share expertise with colleagues to help elevate experiences for our guests.

Store

• Be able to flag merchandising and replenishment needs to maintain standards.
• Be able to flex outside assigned demonstration as needed to support the wider store.
• Maintain good understanding of store layout and local area to be able to effectively and accurately handle guest queries.

What You Have

• A dynamic and engaging personality with the ability to deliver an exciting theatrical performance in front of crowds or one-on-one with guests.
• The ability to impact sales through effective toy demonstration
• A love of toys and the FAO brand
• Excellent communication, collaboration, and interpersonal ability
• Experience in a performance, acting, music, or dance background a plus.
• 1+ year experience in a fast-paced premium retail or experience-based environment preferred
• Flexible availability in line with a Flagship Retail environment across days, evenings and weekends.
• Capable of lifting up to 25 pounds, and bending, twisting, and standing for long periods of time.

This job description should not be construed to contain every function/responsibility that may be required to be performed by this role.