Seasonal To Go Service Lead — Retail Operations

Hannaford; Dover (NH); On-site; USD 24,000 - 34,000; Part time

Job summary

Hannaford in Dover, NH is hiring temporary seasonal staff to support the Hannaford To Go team. You will help run the department, promote excellent customer service, and contribute to meeting sales goals.

Ideal candidates bring retail customer service experience, strong communication, and the ability to lead and train others. You will balance multitask duties, maintain safety and cleanliness, and work within store policies.

Qualifications

• High school graduate or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.
• Must meet minimum age requirements.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level.
• Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real time teaching on Shopping or Expediting process issues.
• Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies, established standard practices and legal requirements.
• Perform all other duties and projects as assigned.

Skills

Leadership

Customer service

Communication

Problem solving

Selling skills

Store operations understanding

Job description

Hannaford in Dover, NH is hiring temporary seasonal staff to support the Hannaford To Go team. You will help run the department, promote excellent customer service, and contribute to meeting sales goals.

Ideal candidates bring retail customer service experience, strong communication, and the ability to lead and train others. You will balance multitask duties, maintain safety and cleanliness, and work within store policies.