POSITION SUMMARYThe Seasonal Thrift Shop Retail Associate supports daily retail operations during the peak holiday or seasonal periods. This temporary role provides excellent customer service, maintains organized and attractive displays, assists with processing donations, and supports merchandising and sales transactions. The associate helps create a welcoming, mission-centered environment that reflects Orange Lutheran's values. This position assignment will extend until the middle of January 2027.Reports to: Thrift Shop ManagerSupervises: NoneESSENTIAL DUTIESMaintain a friendly and helpful attitude at all timesGreet customers warmly and assist with product selectionHandle customer questions, concerns, and returns in a professional mannerOperate the cash register accurately and efficientlyProcess sales, returns, and discounts according to policyBalance the register at the end of each shiftSort, price, and display donated items in a clean and visually appealing wayKeep the sales floor tidy, organized, and fully stockedRotate inventory regularly and remove unsellable or outdated itemsReceive and sort incoming donationsFollow guidelines for quality, cleanliness, and pricingEnsure donation areas remain organized and safeWork cooperatively with staff and volunteers to achieve daily goalsSupport other associates and assist with special projects as neededCommunicate effectively with the management teamADDITIONAL DUTIESAssist with seasonal promotions, special sales events, and other tasks as assigned by shop managementAll other duties as assignedQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the positionEducationHigh SchoolExperiencePrior retail or customer service experience preferredLICENSES, CERTIFICATES, AND CLEARANCESCleared Background/Fingerprint checkValid CPR and First Aid certificationsCleared TB assessmentCompletion of Ministry Safe TrainingKEY COMPETENCIESKnowledgeKnowledge of the mission and core values of Orange Lutheran High SchoolKnowledge of thrift or consignment store operationsKnowledge of retail operationsHandling cash and making changeWorking with credit card machines and cash registersSkills and AbilitiesEffective communication skills; conveys information effectively; actively listensAbility to work independently with minimal supervisionAbility to work with a variety of people in a busy work environmentEffective problem-solving skillsUse good judgment, decision-making, and critical thinking skillsExcellent customer serviceHistory of being punctual and reliableAbility to rotate days worked based on needEstablish relationships with customers, gain trust, and act with trust in mindPursue everything with energy and driveWill not give up when faced with resistanceGain the trust and support of peersConsult problems with peers with minimal escalationOpen to changeLearn quickly when faced with new problemsEnjoy the challenge of unfamiliar tasksPERSONAL CHARACTERISTICSExhibit the highest level of Christian integrity - his/her life reflects Christ-like morals, behavior, attitude, and leadershipIntegrate faith and prayer in the performance of job dutiesAbility to articulate their Christian faithAn active member of a Christian church, Missouri Synod preferredFoster a Christ-centered environment focused on Grateful Servanthood, Accountability, Compassion, and Collaboration, in alignment with our Guiding PrinciplesPHYSICAL REQUIREMENTSThe employee is frequently required to stand and walk for extended periods, speak clearly, hear accurately, and move about the storeThe employee is occasionally required to reach with hands and arms; use hands to finger, handle, or feel objects or controls, and smellThe employee is frequently required to lift, push, or pull up to 25lbs., and occasionally may have to lift, push, or pull up to 40lbsThe employee is frequently required to bend, stoop, sit on the floor, climb stairs, squat, kneel, jump, twist, or bendSee in the normal visual range with or without correction; vision sufficient to read computer screens and printed documentsSpecific vision abilities include near and far vision within the normal range, peripheral vision, depth perception, and the ability to adjust focusWORK ENVIRONMENTThe typical work environment is an indoor store environmentThe typical noise level is quiet to moderateThis job description intends to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular position's role, scope, FLSA status, or grade.