Seasonal Tax Software Support Specialist

Direct Staffing Inc; Wichita (KS); Presencial; USD 20.664 - 34.440; A tiempo parcial

Descripción de la vacante

A staffing agency is seeking a Seasonal Business Tax Customer Service Representative in Wichita, KS. In this contract position, you will assist customers with tax and accounting software through inbound calls, providing support and troubleshooting. While some college coursework in business or accounting is preferred, previous customer service experience, especially in a call center, is important. This role also includes assisting the team with product testing and special projects during tax season.

Formación

• Preferred experience in a call center environment.
• Experience with accounting, bookkeeping, or tax preparation is preferred.

Responsabilidades

• Assist customers with tax and accounting software via inbound calls.
• Perform troubleshooting to resolve customer tax-related questions.
• Assist the full-time staff with product testing and special projects.

Conocimientos

Customer Service Experience

Technical Support

Problem Solving

Educación

Some college level coursework in business, accounting, or computer sciences

Descripción del empleo

A staffing agency is seeking a Seasonal Business Tax Customer Service Representative in Wichita, KS. In this contract position, you will assist customers with tax and accounting software through inbound calls, providing support and troubleshooting. While some college coursework in business or accounting is preferred, previous customer service experience, especially in a call center, is important. This role also includes assisting the team with product testing and special projects during tax season.