Seasonal Tax Pro — Client-Facing & Training‑Driven

H&R Block; Tinley Park (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical and prescription coverage

401(k) plan

Employee Assistance Program (EAP)

Associate Tax Prep benefit

Discount program

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather information from clients, prepare tax returns with support, and clearly explain tax details while identifying opportunities to save taxes. The role emphasizes customer service, teamwork, and building client relationships during tax season.

No prior tax experience is required as training is provided. The position offers an hourly pay range and opportunities to grow knowledge and earnings as

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED/equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather information from clients, prepare tax returns with support, and clearly explain tax details while identifying opportunities to save taxes. The role emphasizes customer service, teamwork, and building client relationships during tax season.

No prior tax experience is required as training is provided. The position offers an hourly pay range and opportunities to grow knowledge and earnings as