Seasonal Tax Pro: Client Advisor & Returns

H&R Block, Inc.; Centralia (IL); On-site; USD 21,000 - 110,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Experienced Tax Professional to prepare accurate returns for clients with complex tax situations and to advise on tax planning opportunities. You will conduct client interviews, explain tax implications in clear terms, and build lasting relationships while delivering empathetic, consultative service.

This role is in-person at a local H&R Block tax office. You’ll collaborate with team members, leverage training and technology, and participate in incentive

Qualifications

• Successful completion of the H&R Block Tax Knowledge Assessment.
• Minimum 1 year of experience in tax preparation, accounting, finance, or bookkeeping, including preparing individual and business returns.
• Experience working in a client facing, consultative, or advisory role.
• Strong verbal and written communication skills, including the ability to explain tax concepts in client-friendly language.
• Must complete continuing education and meet all other IRS and applicable state requirements.
• High school diploma / GED / equivalent required.

Responsibilities

• Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns.
• Conduct in-depth client interviews to understand financial situations, life changes, and tax implications — then provide clear, personalized recommendations.
• Build trusted client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant H&R Block products.
• Provide IRS support, tax notice assistance, and audit guidance to clients as needed.
• Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment

Skills

Communication skills

Client facing

Tax knowledge

IRS/state requirements

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance or related field

Tools

GoSystem

Ultratax

AI tools (Copilot/ChatGPT)

Job description

H&R Block, Inc. is seeking a seasonal Experienced Tax Professional to prepare accurate returns for clients with complex tax situations and to advise on tax planning opportunities. You will conduct client interviews, explain tax implications in clear terms, and build lasting relationships while delivering empathetic, consultative service.

This role is in-person at a local H&R Block tax office. You’ll collaborate with team members, leverage training and technology, and participate in incentive