Seasonal Tax Pro: Client Advisor & Returns Expert

H&R Block, Inc.; Ann Arbor (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

H&R Block is seeking a Seasonal Experienced Tax Professional to help clients navigate complex tax situations and prepare accurate returns in person at a local tax office.

You will interview clients, identify opportunities for savings, and provide clear recommendations while building lasting relationships. The role emphasizes high-quality service, ethics, and ongoing tax education in a supportive team environment.

Qualifications

• Strong verbal and written communication skills.
• Client-facing, consultative experience.
• Ability to explain tax concepts in client-friendly language.

Responsibilities

• Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns.
• Conduct in-depth client interviews to understand financial situations, life changes, and tax implications — then provide clear, personalized recommendations.
• Build trusted client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant H&R Block products.
• Provide IRS support, tax notice assistance, and audit guidance to clients as needed.
• Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment.

Job description

H&R Block is seeking a Seasonal Experienced Tax Professional to help clients navigate complex tax situations and prepare accurate returns in person at a local tax office.

You will interview clients, identify opportunities for savings, and provide clear recommendations while building lasting relationships. The role emphasizes high-quality service, ethics, and ongoing tax education in a supportive team environment.