Seasonal Tax Associate — Training & Flexible Hours

H&R Block, Inc.; Middletown Township (PA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services. You’ll work with clients to gather information, prepare returns, and answer questions with training from day one. This in-person role is based at a local H&R Block tax office.

You’ll earn an hourly rate with opportunities to increase your earnings as you build tax knowledge and grow in the role, while collaborating with experienced teammates and supporting office priorities.

Qualifications

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer interaction

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services. You’ll work with clients to gather information, prepare returns, and answer questions with training from day one. This in-person role is based at a local H&R Block tax office.

You’ll earn an hourly rate with opportunities to increase your earnings as you build tax knowledge and grow in the role, while collaborating with experienced teammates and supporting office priorities.