Seasonal Tax Associate: Training & Client Service

H&R Block, Inc.; Kealakekua (HI); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Hawaii is seeking a seasonal Tax Associate to join our local tax office. You’ll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers an hourly pay rate, opportunities to increase earnings as you build tax knowledge, and a team-focused environment that emphasizes client service, collaboration, and career growth during peak tax season.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills with the ability to organize information and identify solutions.
• Comfort using digital tools and systems like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Hawaii is seeking a seasonal Tax Associate to join our local tax office. You’ll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers an hourly pay rate, opportunities to increase earnings as you build tax knowledge, and a team-focused environment that emphasizes client service, collaboration, and career growth during peak tax season.