Seasonal Tax Associate — Training & Client Service

H&R Block; Fridley (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Minnesota. You will meet with clients, gather information, prepare tax returns with support from experienced teammates, and clearly explain tax concepts while identifying potential tax savings opportunities.

No prior tax experience is required as training is provided; the role offers an hourly wage with potential to increase earnings as tax knowledge grows during the season.

Qualifications

• Experience in customer-facing service environments and strong communication skills.
• Ability to explain information clearly and ask questions to understand client needs.
• Strong problem-solving ability with the capacity to organize information and find solutions.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with guidance from experienced teammates
• Explain tax information clearly and provide client-friendly recommendations
• Identify tax savings opportunities and suggest relevant products and services
• Apply problem-solving skills to address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service experience

Communication skills

Problem solving

Digital tools experience

Education

High school diploma / GED/ equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office in Minnesota. You will meet with clients, gather information, prepare tax returns with support from experienced teammates, and clearly explain tax concepts while identifying potential tax savings opportunities.

No prior tax experience is required as training is provided; the role offers an hourly wage with potential to increase earnings as tax knowledge grows during the season.