Seasonal Tax Associate — Training & Client Service

H&R Block, Inc.; Englewood (NJ); On-site; USD 25,000 - 33,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate for an in-person role at a local tax office. You will meet with clients, collect information, and start tax returns with full training and support from experienced teammates. Strong client service and communication are key.

The position offers an hourly pay rate with opportunities to increase earnings as tax knowledge grows and responsibilities expand during peak periods.

Qualifications

• Completed HR Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers in a service environment.
• Strong communication skills; explain information clearly.
• Problem-solving; organize information and identify solutions.
• Comfort using digital tools and AI-based tools.
• High school diploma or GED/equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products/services.
• Address questions or unique situations with guidance and resources.
• Build client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Tax course familiarity

Education

High school diploma

HR Block Income Tax Course

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate for an in-person role at a local tax office. You will meet with clients, collect information, and start tax returns with full training and support from experienced teammates. Strong client service and communication are key.

The position offers an hourly pay rate with opportunities to increase earnings as tax knowledge grows and responsibilities expand during peak periods.