Seasonal Tax Associate — Training & Client Focus

H&R Block; Macon (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services. You’ll gather client information, prepare tax returns, and answer questions with training and support from day one.

This is an in-person role at a local H&R Block tax office, with a competitive hourly rate and room to grow knowledge and earnings. No prior tax experience is required; successful completion of the H&R Block Income Tax Course is part of the requirements, and you’ll work with

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

AI tools

Education

High school diploma or GED

Tax course enrollment

Bachelor’s degree (preferred) in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services. You’ll gather client information, prepare tax returns, and answer questions with training and support from day one.

This is an in-person role at a local H&R Block tax office, with a competitive hourly rate and room to grow knowledge and earnings. No prior tax experience is required; successful completion of the H&R Block Income Tax Course is part of the requirements, and you’ll work with