Seasonal Tax Associate — Training-Backed, Client-Focused

H&R Block, Inc.; Rapid City (SD); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Training provided

Competitive hourly pay

Job summary

H&R Block, Inc. seeks a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with the support of experienced teammates. The role emphasizes clear communication, problem-solving, and delivering client-focused service in person at a local tax office.

Training and ongoing support are provided from day one, with opportunities to increase earnings as tax knowledge grows. Availability for peak tax periods and a flexible schedule is expected.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client-facing roles preferred.
• Strong communication and questioning skills to understand client needs.
• Problem-solving abilities and organizing information.
• Comfort with digital tools and AI-based systems.
• Bachelor’s degree in accounting/finance or related field preferred.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend products/services.
• Address client questions and unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem-solving

Digital tools (AI copilots)

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. seeks a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with the support of experienced teammates. The role emphasizes clear communication, problem-solving, and delivering client-focused service in person at a local tax office.

Training and ongoing support are provided from day one, with opportunities to increase earnings as tax knowledge grows. Availability for peak tax periods and a flexible schedule is expected.