Seasonal Tax Associate — Client-Facing & Training

H&R Block, Inc.; Hanover Park (IL); On-site; USD 2,190,000 - 2,714,000; Part time

Benefits offered by this job

Competitive hourly pay

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local office. You will meet with clients, gather tax information, and prepare returns with guidance from experienced teammates.

The role offers training, friendly support, and opportunities to grow knowledge and earnings during tax season. Applicants should be comfortable with client interactions, have strong communication skills, and enjoy teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Tech-savvy (Copilot/ChatGPT)

Education

HS diploma or GED

Income Tax Course completion

Bachelor’s degree (preferred)

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local office. You will meet with clients, gather tax information, and prepare returns with guidance from experienced teammates.

The role offers training, friendly support, and opportunities to grow knowledge and earnings during tax season. Applicants should be comfortable with client interactions, have strong communication skills, and enjoy teamwork.