Seasonal Tax Associate - Learn Tax Prep, Flexible Hours

H&R Block, Inc.; Delaware (OH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Training provided

In-person office

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in person. You'll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience required; you will learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while contributing to office priorities and a client-first culture.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and systems including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem-solving

Learning tax software

Teamwork

Education

High school diploma / GED/ equivalent

Tools

AI tools familiarity (Copilot / ChatGPT)

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local tax office in person. You'll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience required; you will learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while contributing to office priorities and a client-first culture.