Seasonal Tax Associate — Learn Tax Prep & Client Service

H&R Block; Chattanooga (TN); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax details clearly, spot savings opportunities, and advise on relevant products and services.

No prior tax experience is required; training starts day one. The role offers an hourly rate with potential for higher earnings as knowledge grows during peak periods.

Qualifications

• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Experience interacting with customers or clients in a service-oriented environment.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication

Problem-solving

Customer service experience

Explain tax information clearly

Familiar with Copilot/ChatGPT

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting or finance or related field

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax details clearly, spot savings opportunities, and advise on relevant products and services.

No prior tax experience is required; training starts day one. The role offers an hourly rate with potential for higher earnings as knowledge grows during peak periods.