Seasonal Tax Associate: Learn Tax Prep & Client Service

H&R Block; Mansfield (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare complete tax returns with training from experienced teammates, and explain tax information clearly so clients understand.

No prior tax experience is required as training and support are provided. You’ll earn a competitive hourly rate and have opportunities to grow as you build tax knowledge and client relationships.

Qualifications

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED/ equivalent

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare complete tax returns with training from experienced teammates, and explain tax information clearly so clients understand.

No prior tax experience is required as training and support are provided. You’ll earn a competitive hourly rate and have opportunities to grow as you build tax knowledge and client relationships.