Seasonal Tax Associate: Learn Tax Prep & Client Care

H&R Block, Inc.; Hanover (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with support from experienced teammates. You will explain tax information clearly, identify savings opportunities, and build strong client relationships in a friendly, in-person office setting.

No prior tax experience is required as comprehensive training is provided. Earn an hourly rate with potential increases as tax knowledge grows, working 15–40 hours per week during peak periods.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem-solving skills

AI tools familiarity (Copilot/ChatGPT)

Education

High school diploma/GED/equivalent

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with support from experienced teammates. You will explain tax information clearly, identify savings opportunities, and build strong client relationships in a friendly, in-person office setting.

No prior tax experience is required as comprehensive training is provided. Earn an hourly rate with potential increases as tax knowledge grows, working 15–40 hours per week during peak periods.