Seasonal Tax Associate - Learn Tax Prep & Build Client Relationships

H&R Block; Manchester (TN); On-site; USD 23,000 - 33,000; Part time

Job summary

H&R Block is seeking seasonal Tax Associate, in-person at a local H&R Block tax office, with no prior tax experience required. You’ll receive training and support from day one to gather client information, prepare returns, and answer questions, while building valuable client relationships.

Earn a competitive hourly rate and grow as you build tax knowledge in the role. The position is seasonal and office-based, offering opportunities to increase earnings with knowledge and performance during peak

Qualifications

• Completed the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain tax information clearly.
• Problem-solving skills to address questions with guidance.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Attention to detail

Needs assessment

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

CRM software

Job description

H&R Block is seeking seasonal Tax Associate, in-person at a local H&R Block tax office, with no prior tax experience required. You’ll receive training and support from day one to gather client information, prepare returns, and answer questions, while building valuable client relationships.

Earn a competitive hourly rate and grow as you build tax knowledge in the role. The position is seasonal and office-based, offering opportunities to increase earnings with knowledge and performance during peak