Seasonal Tax Associate — Learn Tax, Help Clients, Grow

H&R Block; Tempe (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Tempe, AZ is seeking a Seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience is required; training starts day one and you’ll build valuable client-service skills while earning a competitive hourly rate. This role is in-person at a local H&R Block office, with opportunities to grow knowledge during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

AI tools

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Tempe, AZ is seeking a Seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience is required; training starts day one and you’ll build valuable client-service skills while earning a competitive hourly rate. This role is in-person at a local H&R Block office, with opportunities to grow knowledge during peak season.