Seasonal Tax Associate - Learn Tax, Help Clients

H&R Block, Inc.; Farragut (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required.

You’ll work in-person at a local tax office, with training from day one to gather information, prepare returns, and answer questions while building client relationships. Meet clients, prepare tax returns with guidance from teammates, explain tax information clearly, identify savings opportunities, and contribute to team goals.

Qualifications

• Strong front-facing customer service experience in a service environment.
• Clear and effective communication, with ability to ask questions to understand needs.
• Proven problem-solving skills and ability to organize information.
• Comfort using digital tools and AI-based platforms.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and related products/services.
• Address questions or unique situations with guidance and resources.

Skills

Customer service

Communication

Problem solving

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. seeks a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required.

You’ll work in-person at a local tax office, with training from day one to gather information, prepare returns, and answer questions while building client relationships. Meet clients, prepare tax returns with guidance from teammates, explain tax information clearly, identify savings opportunities, and contribute to team goals.